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Assistant Manager - Back Office-Claims Administration

Assistant Manager - Back Office-Claims Administration

EXL

3 - 7 years

2 - 4 Lacs

noida

Posted:15 hours ago| Platform:

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Skills Required

analytical skills claims compliance information security client interaction monitoring auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Competencies & Skills

Knowledge of the function, process and systems.
Ability to use the desktop computer systems
Coaching and Feedback ability.
Clear written and verbal communication.
Medical knowledge and understanding of medical terminologies

Roles and Responsibilities

Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.
Provide coaching and feedback to team members to enable them to improve their performance.
Assist new hires such that they are productive on the floor in the shortest possible time frame.
Handle escalations and basis analytical skills
Provide inputs on process and system to the team members.
Client Interaction, where required at the level of Supervisors.
Ensure compliance with internal policies and procedures, external regulations and information security standards.
Collect and provide data required for various audits.

Ensure that all agents in their process know their goals and how they are linked to the Organization s quality policy.

Medical graduate with 3-7 years of experience

Competencies & Skills

Knowledge of the function, process and systems.
Ability to use the desktop computer systems
Coaching and Feedback ability.
Clear written and verbal communication.
Medical knowledge and understanding of medical terminologies

Roles and Responsibilities

Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.
Provide coaching and feedback to team members to enable them to improve their performance.
Assist new hires such that they are productive on the floor in the shortest possible time frame.
Handle escalations and basis analytical skills
Provide inputs on process and system to the team members.
Client Interaction, where required at the level of Supervisors.
Ensure compliance with internal policies and procedures, external regulations and information security standards.
Collect and provide data required for various audits.

Ensure that all agents in their process know their goals and how they are linked to the Organization s quality policy.

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