Assistant General Manager

As a General Manager/Assistant General Manager in the hotel operations department, you will be entrusted with supervising the management of the company's backpacker hostel effectively. Your role will involve overseeing multiple facets of operations such as front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key Responsibilities: - Understanding the hospitality/hotel industry with extensive work experience - Understanding the company's vision, business expansion plans, and operational standards - Managing a hotel under a brand network and optimizing operations with a bird's eye view - Supervising various functions and human resources (blue/white collar) - Handling & resolving escalations and grievances - Managing P&L and cost-effectiveness while ensuring high service quality - Motivating, mentoring, and aligning staff - Liaising with various departments and ensuring a cordial relationship - Coordinating with other departments within the company to help resolve issues Qualifications: - Hospitality graduate/post-graduate or diploma in hospitality - Min. 5 years of experience in a hotel, hostel, guest house, etc. - Extensive operational knowledge of hotel operations - Outstanding communication, interpersonal & time-management skills - Flexible to relocate anywhere in southern India - High attention to detail In addition, you are required to have a degree or Diploma in Hotel management, a notice period duration, and relevant documents from the previous organization. Please note that this is a full-time job requiring in-person work at the specified location.,