Assistant Front Office Manager : IDS

Summary:
We are looking for an Assistant Front Office Manager (IDS System experience preferred) for our property in Goa. The role involves overseeing front office operations, guest satisfaction, and ensuring smooth check-in/check-out procedures.

Key Responsibilities:

• Supervise front office staff, assign duties, and ensure service standards.
• Handle guest check-in, check-out, and billing using IDS software.
• Resolve guest complaints and ensure high guest satisfaction.
• Monitor occupancy, room allocation, and reservations.
• Train front desk team in hospitality and communication.
• Prepare daily reports and assist the Front Office Manager.

Requirements:

• Graduate in Hotel Management.
• 3–6 years of front office experience in hotels/resorts.
• Proficiency in IDS software is a must.
• Strong communication and interpersonal skills.
• Ability to handle guest complaints effectively.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

Speak with the employer
+91 8484030688