Posted:1 day ago|
Platform:
On-site
Full Time
Utilize interpersonal and communication skills to lead, influence, and encourage others. Advocate sound financial/business decision making; demonstrate honesty and integrity; lead by example. Foster mutual trust, respect, and cooperation among team members. Serve as a role model by demonstrating appropriate workplace behaviors. Support day-to-day front desk operations to ensure quality service delivery. Understand front desk team roles well enough to fill in during staff absences. Coach, counsel, and motivate team members to meet performance and service expectations. Address employee questions, concerns, and performance issues professionally. Assist in all areas of the front office in the absence of the Front Office or Front Desk Manager. Guide and manage daily front desk shift operations to maintain guest service standards. Clearly communicate performance expectations to employees based on job descriptions.
Marriott
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