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Assistant Client Happiness Manager( Female only)

0 - 1 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Client Communication: Respond to client inquiries promptly and professionally, whether through phone, email, or in-person. Project Tracking: Monitor project timelines and ensure adherence to deadlines. Client Service Management: Input and manage client service items, ensuring they are addressed efficiently. Client Relationship Support: Collaborate with the Client Happiness Manager and design team to maintain strong client relationships and address concerns. Process Improvement: Assist in identifying areas for improvement in client service processes and implement solutions. Administrative Support: Provide administrative support to the Client Happiness Manager, such as scheduling meetings, preparing presentations, and managing client files. Project Coordination: Assist with project coordination, including coordinating with architects, contractors, and other stakeholders. Client Needs Identification: Assist in understanding client needs, preferences, and budget constraints. Client Feedback: Gather and analyze client feedback to improve the overall design process and client experience. Design Documentation: Assist with creating and maintaining design documentation, such as drawings, specifications, and material samples.Must speak Hindi and English

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