Asset and Configuration Manager - L1

Do

• Provide License Management Consultancy and Guidance for good management and maintenance of licenses and contracts.
• Important focus on cost reduction and savings
• Focus on Audit Readiness Activities and participation in external and internal audits.
• Managing/reducing complexity in Licensing Domain Areas
• Managing the noncompliance risk and mitigate in given time.
• Having an efficient process to follow up with the regular and complex changes on license models from our main suppliers.
• Maintaining contract summary and following up updated catalog for main suppliers
• Drive all activities related to Tools Management, including requirements management, collection of the as-is situation, identification of gaps, Market survey, specification of the target situation, definition of the strategy (Central vs regional) and business case.
• Understand the ITAM and SAM Tools maturity and ensure good maturity strategy is in place.
• Strong understanding of the strategic changes happening in the Software License Domain
• Support ITAM Strategy and ensure it is implemented in the accounts with good governance.
• Identification of Software Asset covered by the contract.
• Support the account for the declaration / inventory (data collection, benefit allocation, compliance analysis)
• Consultancy on the products (Software Optimization, Compliance Recommendations, Savings Opportunities)
• Internal governance (Product Management, Support Domain Strategy, Collect Future Needs, Maintain Catalogs)
• Manage declarations and reservations.
• Manage license allocations to group companies spread globally based on requirements and global agreement.
• Manage allocation of benefits from global agreement to group companies spread globally - come up with transparent allocation models and process documentation, communicate the allocation mechanism, create process for requests handling, handle the allocation requests.
• Forecast future needs - Based on evolution, based on requirement, based on change in policy.
• Manage vendor licensing portals - access, license allocation, download and license keys.
• Act as SPOC for all internal queries related to licensing, Declarations, and allocations.
• Recognize Product/Service Evolutions and keep track - recognize products covered in the agreement.
• Manage product lifecycles, identify out of service products, and make sure entities follow product lifecycle - Communication to entities on lifecycle, ensure domain is updated on the product lifecycle.
• Architect Service Management processes and procedures including:

oPortfolio Management

oInstall/ Move/ Add/ Change (IMAC)

oContract Management

oProcurement

oFinancial Management

oSoftware License Compliance

oSoftware Asset Management

oIntegrations with complimentary systems, such as service management, auto-discovery, and configuration management data base (CMDB)

• Gathering business requirements and translating into technical solutions.
• Develop and deliver ITAM technical training for customers, partners and end users.
• Support business development initiatives and activities.

KEY SKILLS AND COMPETENCIES

Very good knowledge of Software License Management and its processes

• Very good knowledge of existing vendors and tools, be able to conduct market surveys on Tools in the domain of Asset Management
• Basic technology skills on different hardware architectures, operating system platforms, IT network and database management systems.
• IT awareness & System capability
• Software License Contracts Management Skills and Benefit Management with Realization
• Knowledge of the IT Asset Management Lifecycle process
• Very Good understanding on the CMDB
• Good understanding on Contract Management
• Understanding of the various GIS Service models / RUs
• Accountable for driving the SLA / KPI Reports of ITAM specified in the contract.
• Thorough knowledge of Software License Management Methods and GAP analysis skills for at least top 10 OEM/Vendors like

  OpenText, MS, Oracle etc.

• Technically should be able to comprehend the licensing terms, license metrics, license accounting, bundles, legacy upgrade products, EOL and EOS products for at least top 10 OEM/Vendors
• Support the Preparation of SLA / KPI Reports for SAM
• Accountable for developing and maintaining a complete and detailed SW assets inventor

• ITIL V4 Foundation
• CSAM
• Good knowledge of Mainframe Licensing
• Good Knowledge of Open-Source Software Tools and licensing
• Certifications on Flexera FNMP, SNOW, ServiceNow SAM Pro, or IBM ILMT