Posted:1 day ago|
Platform:
Work from Office
Full Time
Do
RESPONSIBILITIES
Populating the CMDB
Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process mEnsuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. Following the organization's policies relating to employment
KEY SKILLS AND COMPETENCIES
Good analytic and decision-making skills.
Good communication skills. Good presentation skills. Must have conflict resolution abilities.Technical background with demonstrated skills in at least one or multiple IT technologies / disciplinesIT hardware and Software setup, management and troubleshooting capabilitiesConfiguration Management experience on document control, source code management, and Defect Management toolsShould be able to create a CMDB repositoryShould have understanding of the software development lifecycleExperience of working in a multi-site environmentExtensive experience with SCM tools and with build automation software
Wipro
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