Asset and Configuration Manager - L1

As an Asset and Configuration Manager - L1 at Wipro Limited, your role involves: - Populating the CMDB - Ensuring the pre-defined activities are aligned with the Change Management process - Ensuring the CMS provides accurate and up to date information - Ensuring regular snapshots and Configuration Baselines are taken and protected - Triggering an auditing process on the CMDB - Implementing a Communications plan upon changes in the CMDB, using the RACI model - Ensuring backups are taken as appropriate - Considering the usage of a Definitive Media Library as appropriate - Making recommendations for Service Improvement Plans - Ensuring the Service Asset and Configuration process is performed as designed - Developing a Service Asset and Configuration Management process - Ensuring the Service Asset and Configuration Management process is fit for purpose - Ensuring process description meets objectives - Sponsorship, design, and continual improvement of the process and its metrics - Following the organization's policies relating to employment Your key skills and competencies should include: - Good analytic and decision-making skills - Good communication skills - Good presentation skills - Conflict resolution abilities - Technical background with demonstrated skills in at least one or multiple IT technologies/disciplines - IT hardware and software setup, management, and troubleshooting capabilities - Configuration Management experience on document control, source code management, and Defect Management tools - Ability to create a CMDB repository - Understanding of the software development lifecycle - Experience of working in a multi-site environment - Extensive experience with SCM tools and with build automation software At Wipro Limited, we are focused on building innovative solutions to address our clients" most complex digital transformation needs. We have over 230,000 employees and business partners across 65 countries, working together to help our customers, colleagues, and communities thrive in an ever-changing world. Join us in reinventing your world and realizing your ambitions in a business powered by purpose. Applications from people with disabilities are explicitly welcome.,