Assessment Process Specialist

Role & responsibilities

Project & Workflow Management (with Tools)

• Streamline and monitor operational workflows for efficiency.
• Plan and track development activities and deliverables. Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling,reporting, and issue tracking. Align project timelines with master schedules and update key
• stakeholders.
• Lead or participate in team meetings to communicate progress and resolve issues.

Meeting & Committee Coordination

• Plan and schedule committee meetings and facilitator training. Coordinate preparation and shipping of meeting materials.
• Stakeholder Communication & Liaison Liaise with ETS staff, vendors, clients, and internal teams.
• Serve as a contact for business units, professional services, and operations. May support clients and candidates with program guidance and representation.

Schedule & Budget Tracking

• Prepare and monitor project timelines and deliverables (e.g., recordings, test forms, exports). Support budget development (cost and staffing estimates).
• Track project expenses and revise monthly forecasts.

Documentation & Quality Management

• Support documentation and tracking in the Quality Management System.
• Assist with test-related materials (reports, proposals, surveys).
• Oversee copyright activities for assigned groups.

Process Outputs and Deliverables

• Test items, forms and plans that are aligned to standards and client expectations
• Fair, reliable and valid assessments
• Secure test materials
• Process Improvements
• Customer Satisfaction
• Knowledge transfer/learning

Preferred candidate profile

• Bachelors degree in field of specialty is required.
• A minimum of 3 years of experience in process or project management, administration, operational or technical activities is required Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required.
• Experience in assessment development