Jobs
Interviews
Valeo logo

Asia IT SSC Leader – User Environment and Support

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:3 days ago| Platform: Linkedin logo

Apply

Skills Required

support service drive communication reporting management itil imaging software deployment inventory jira automation scripting backup cortex

Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities

  • Perimeter: Workstations, Helpdesk
  • As Corporate reference center, define Group and Regional standards on specific topics in line with the Center of Excellence direction.
    • Manage Desktop as a Service , Thinclients
    • Internal IT Quality Tool (e-VIQCT)
  • Deploy Group and Regional infrastructure standards in all sites.
  • Facilitate synergies between the different regions.
  • Consolidate expertise,manage and train the Endpoint team
  • Manage high complexity problems not treated by Helpdesk
  • Interact with vendor expert teams.
  • Select and manage Regional outsourcers.
  • Define & ensure different levels of service.
  • Promote innovation at Regional level.
  • Drive regional and country projects

Past Experience

A minimum of ten years of prior IT experience and a robust technical background (e.g., a Master's degree in Computer Science) are required.Demonstrated ability to manage external vendors and lead intricate, multi-site and/or multi-country projects, ensuring efficient execution and superior quality outcomes.

Skillset

You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems.

Required Transversal And Communication Skills

  • Supplier management
  • Project management
  • Budget creation and follow-up
  • Reporting and communication with internal customers
  • Fluent English (Toeic 785 or similar level)

Required Technical Skills (similar Competing Technologies Also Accepted)

  • Help Desk management (Processes, ITIL, Incident, Problem, SLA, Continuous Improvement)
  • Imaging, software deployment, inventory and asset management (Altiris)
  • Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware
  • Printing (copiers, multifunction devices, ...)
  • Remote control / Remote Access (Beyond Trust, Ivanti VPN)
  • Ticketing Tool (Jira, EaziBI, possibly ServiceNow)
  • Automation Scripting (Powershell)
  • VDI (DaaS - Workspot)
  • Computer Backup (Commvault)
  • Active Directory, GPO
  • File and print servers (Microsoft)
  • Remote Desktop Services (Thin Clients)
  • Anti virus (Trellix , Cortex XDR)
  • Single sign-on solutions (Evidian)
Skills on other IT infrastructure topics are also highly valued.

More Jobs at Valeo

Tooling Maintenance Technician

Ahmedabad, Gujarat

Experience: Not specified

|

Salary: Not disclosed

Accountant Payable Executive

Chennai, Tamil Nadu, India

Experience: Not specified

|

Salary: Not disclosed

Senior Executive Accounts Payable

Chennai, Tamil Nadu, India

5 - 8 yrs
|

Salary: Not disclosed

Intern Customs

Chennai

Experience: Not specified

|

Salary: Not disclosed

Area Sales Manager - Bangalore

Chennai, Tamil Nadu, India

5 - 8 yrs
|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Valeo logo
Valeo

Motor Vehicle Manufacturing

Paris Île-de-France

RecommendedJobs for You

Valeo logo

Asia IT SSC Leader – User Environment and Support

Valeo

Chennai, Tamil Nadu, India

Valeo logo

Asia IT SSC Leader – User Environment and Support

Valeo

Chennai, Tamil Nadu, India