Area Service Incharge

We are hiring for Area Service Incharge

Location: Chandigarh, Punjab

Industry Type : Kitchen Appliances Industry

Experience : Min. 3-5 Years

Qualification : Bachelors/Masters degree /Relevant field

Preferred candidate should be from Kitchen Appliances Industry or Consumer Durables.

JOB RESPONSIBILITIES:

• Delegate and direct service tasks; monitor the progress of all current and pending projects.
• Act as the highest source of information for all the service experiences by offering knowledge, advice and answering questions and concerns .
• Ready to travel frequently to generate revenue.
• Monitor existing service centers work and appoint new service centers to provide ultimate satisfaction to consumers.
• Appoint new ASPs (Authorized Service Provider) in the desired area.
• Must interact with the prospect Service Centres/Distributors in order to reinforce the marketing strategies of the company.
• Analyse markets to obtain latest trends, customer needs, competitor’s position and depth of customer base to redesign service strategy.

JOB REQUIREMENTS:

• Relevant work experience as an ASI is preferred.
• Forecast service by units segment by segment.
• Solid understanding of SLA and TAT.
• Excellent communication skills.
• Ability to build alliances and partnerships with other service centers.
• Technical knowledge in terms of appliances should be there.

Interested candidate can share resume on sarikathoke@blowhotindia.com

Job Types: Full-time, Permanent

Pay: ₹360,000.00 - ₹420,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Experience:

• After-sales service: 3 years (Required)
• Consumer Durables Industry: 3 years (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person