Role Overview: As an Operations Manager, you will play a key role in fostering service operations, enhancing CRM & Inventory management process, and ensuring effective communication within the services team. This is an on-site role that requires a proactive approach for MIS reporting and workflow management. Job Role: Operations Manager Industry: Kitchen Appliances Preferred candidate should be from Kitchen Appliances or Consumer Durable industry Experience: 5-8 Years Job Location: Indore, Madhya Pradesh Job Requirements: Strong interpersonal and communication skills Experience in customer service and service conflict resolution. Solid understanding of Inventory Management of spares & CRM. Prior experience in Operations Manager is a mandate. Proficiency in MS-Excel. Technical troubleshooting and Repair management. Team leadership & Performance Optimization. Process Improvement & Efficiency Enhancement. Proficiency in workflow management of spares parts inventory. Please apply only if you have relevant experience in Service processes and CRM management to ensure a smooth service operations. Interested candidate can share resume on sarikathoke@blowhotindia.com Job Types: Full-time, Permanent Pay: ₹360,000.00 - ₹480,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Operations management: 5 years (Preferred) Customer service operations: 4 years (Preferred) Work Location: In person