Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities
1. Responsible for establishing the Piramal brand and managing the sales and business development activities for high value LAP segment
2. Responsible for overall sales and cross sell targets through building and development of external channels (DSA, micro - connectors, micro campaigns and centralised leads) and also maintain adherence to customer satisfaction and profitability metrics
3. Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set
4. Implement and engage in branch promotion activities for establishing the brand and increasing market coverage
5.The incumbent is required to have a good knowledge and understanding of the local LAP market
6. Responsible for customer management including all the customer related queries, issues, grievances and focus on resolving them at the earliest along with other cross functional teams in the branch
7. Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly
8. Provide market feedback on product offerings, channels & processes to senior levels to improve the same
9. Deploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis
Piramal Finance
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