Posted:2 days ago|
Platform:
On-site
Full Time
Job Title: Area Sales Manager (ASM) – Mobile Finance & Device Recovery
Location: Patna, Bihar
Reporting To: Regional Sales Head / Zonal Manager
Job Purpose:
To oversee and manage mobile financing operations across multiple partner shops or regions, ensuring customer compliance with payment terms. The ASM will play a key role in educating retailers and customers about finance policies and ensuring timely activation of mobile lock features on non-paying customers' devices.
Key Responsibilities:
1. Team & Territory Management
Supervise and coordinate a team of field executives or sales representatives.
Handle mobile retail shops in your assigned area.
Ensure targets for mobile finance activations and collections are met.
2. Payment Follow-up & Recovery
Monitor pending payments of financed customers.
Coordinate with retailers to recover EMI dues before due dates.
Educate and warn customers of mobile lock procedures if payment is missed.
3. Mobile Locking & Compliance Enforcement
Ensure locking of customer phones (through MDM/locking software) if EMI not paid within the grace period.
Submit regular reports on locked phones and recovery status.
Ensure that unlocking is only done after full or partial payment, as per policy.
4. Retailer Training & Coordination
Train retail partners on how to explain finance terms to customers.
Make sure retailers communicate the consequences of non-payment clearly.
5. Customer Interaction
Visit customers (if required) for high overdue cases.
Resolve disputes, explain terms, and motivate for timely EMI payment.
Job Type: Full-time
Pay: ₹30,000.01 - ₹60,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
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