Area Head - Service

8 - 12 years

10 - 12 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Maintain Call closures as per TAT - 100% in 24 Hours.
  • Work on Business Expansion Plans & Appointment of new BP's.
  • Plan for achievement of BP revenue targets (Revenue 80 Lac/Annum).
  • Customer Visits for Management Escalations.
  • Keep reviewing the knowledge of BP owner and his team on technical / soft skills. Identify their training needs and impart them.
  • BP visits / quality audit like Store / Hygiene & Technicians.
  • Attending and handling legal cases.
  • Maintain the MSL of service franchisee.
  • P2P approval against rejections.
  • Monitoring of SO visits and their attendance verification.
  • Educate BP's on how to maximize their ROI's

Skills Required:

  • Command over MS Excel, MS Word
  • Team handling experience
  • Good communication skills

Requirements:

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Consumer Goods, Water Purification, Home Appliances

Mumbai

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