Area Collection Manager-Housing Loan

8 - 13 years

8 - 13 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Responsibilities

  • Strategy & Planning:

    Develop and implement collection strategies for Home Loans and Loan Against Property (LAP), focusing on resolution rates and recovery of non-performing assets (NPAs).
  • Team Management:

    Lead, train, and manage a team of collection agents and executives to meet daily and monthly collection targets.
  • Performance Monitoring:

    Monitor and analyze collection team performance, ensuring adherence to daily run rates, productivity, and desired call quality standards.
  • Account Management:

    Identify delinquent and NPA accounts and work with borrowers to negotiate repayment plans and find optimal recovery solutions.
  • Legal & Compliance:

    Coordinate with the legal team for recovery procedures and ensure all collections activities comply with internal policies and relevant financial regulations.
  • Reporting:

    Prepare and present regular reports on collection performance, risk assessment, and strategy outcomes.

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