Area Business Head

6 years (In Insurance / Banking / and

Finance)

• 2 years in Bancassurance (preferable)

Graduate, preferable postgraduate in Marketing

an MBA from reputed institute

Planning

• Undertake planning for achieving sales targets for the cluster.

• Develop sales targets for the branches within the cluster.

• Ensure monitoring and analysis of performance of each branch in the cluster against identified targets.

• Implement incentive schemes for bank employees within the cluster.

Strengthen relationship with Branch Managers/ CROs of the partner banks

• Manage & enhance relationship with the Branch Managers/ CROs of the partner banks.

• Engage all the employees of the bank branches in insurance sales.

• Maintain clear communication with the Branch Managers of the partner banks.

Sales growth and cost management

• Ensure achievement of sales targets for the cluster

• Ensure successful launch of new products and marketing promotional.

• campaigns within the Cluster

• Review monthly sales targets and performance of Business Managers/ CROs

• and discuss with Business mangers/ CROs on backlog, customer feedback,

• and other insights from field force

• Effectively manage overheads and thus ensure reduction of cost of operations.

• for the cluster

Customer satisfaction and retention

• Monitor satisfaction of the clusters customers through a customer satisfaction index based on parameters such as

customer complaints.

People Management

• Develop the recruitment and training plan for the Business Managers in line with the overall recruitment & training plan

and ensure recruitment and training of the team as per the plan.

• Resolve any issues related to the Business managers/ CROs.

• Ensure CROs meet their training requirements.

• Ensure employee satisfaction and motivation.Role & responsibilities

QUALITATIVE

• Relationship with CROs/ Branch Managers/ Regional Managers
• Training Business Managers, CROs
• Providing support to branches/ CROs by coordinating with BL&G functionaries at HO
• Relationship with Group leadership
• Quality of proposals sourced from the branches

QUANTITATIVE

• Clusters Sales Target achievement
• Clusters profitability achievement
• Cluster’s Sales force productivity
• Cluster’s Branch productivity

Behavioural competencies

• Experience in dealing with public sector banks.

• Good Communication Skills

• Experience in leading sales team.

• Functional competencies

• Market knowledge

• Sales & distribution operations understanding