AR Executive

*HIRING FRESHERS & EXPERIENCED CANDIDATES*

𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: AR Executives/AR Trainees/Sr. AR Executives

𝐒𝐡𝐢𝐟𝐭𝐬: Night Shift (Free cab facilities for females only)

𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬: Voice Process (Calling Process)

💰 Perk Alert: Joining Bonus - Only Applicable for experienced AR candidates (Terms & Conditions Apply)

🗓 Interview Mode: Face-To-Face from Monday to Friday (11 AM to 6 PM)

Training will be provided to freshers.

No virtual interviews will be conducted.

Company Description

MedTermRCM

Role Description

This is a full-time on-site role for AR Executives/AR Trainees/Sr. AR Executives, following up on pending claims, resolving denials, and verifying insurance information.

• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services

• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference

• Record after-call actions and perform post-call analysis for the claim follow-up

• Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact

• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc. prior to making the call

• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

JOB REQUIREMENTS

To be considered for this position, applicants need to meet the following qualification criteria:

• 0-4 Years’ experience in accounts receivable follow-up/denial management for US healthcare customers

• Fluent verbal communication abilities (Business English)

• Call center expertise is an advantage but not mandatory

• Willingness to work continuously in night shifts

• Basic working knowledge of computers.

• • For experienced candidates, knowledge of Denials management, A/R fundamentals, healthcare terminology will be considered a plus, along with prior experience of working in a medical billing company and use of medical billing software. We will provide training on the client's medical billing software.