Appraisal analyst

Core responsibilities:

·Systematically review specific queues and action orders that fall into certain situational categories.

· Notify clients and appraiser partners of new/pending requests, updates or changes to the order as indicated

by any of the three major parties: Class Valuation, the appraiser or the client.

· Monitor the messages queue and liaise between the appraiser and client.

· Manage orders in accordance with Class Valuation, Industry, Appraiser and Client specific requirements.

· Remain up to date best practices as well as client/appraiser specific sensitivities/requirements.

· Promote a social environment whereby questions are asked when uncertainties surface.

· Maintain quality that is in line with designated KPI targets (relates to both quality & speed).

· Log and Track performance to allow for quality and performance evaluations.

· Perform other duties as required by the Senior Manager - CVAL or Team lead for Client Services.

Requirements:

General Requirements:

Experience - 0 to 5 yrs

· Fluency in English and excellent written and verbal communication skills. (Required)

· Proficient in Microsoft Office Suite or related software. (Required)

· Excellent organizational skills and attention to detail. (Required)

· Understanding of SaaS operating models and order management practices. (Required)

· Related experience relevant to Residential Mortgage lending operations. (Preferred)

· Meticulous attention to detail for identifying errors and omissions. (Required)

· Ability to work either day or night shift in office. (Required)

Education:

· Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.

· Preferred: Masters Degree or MBA