Appraisal analyst

As a Client Services Coordinator, your core responsibilities will include systematically reviewing specific queues and taking action on orders that fall into certain situational categories. You will be responsible for notifying clients and appraiser partners about new/pending requests, updates, or changes to the order as indicated by any of the three major parties: Class Valuation, the appraiser, or the client. Monitoring the messages queue and acting as a liaison between the appraiser and client will also be a key part of your role. It will be your duty to manage orders in accordance with Class Valuation, industry, appraiser, and client-specific requirements. Staying updated on best practices and client/appraiser specific sensitivities/requirements will be crucial. Encouraging a social environment where questions are asked when uncertainties arise and maintaining quality in line with designated KPI targets will be essential. Logging and tracking performance to allow for quality and performance evaluations will also be part of your responsibilities. Additionally, you may be required to perform other duties as assigned by the Senior Manager - CVAL or Team Lead for Client Services. In terms of requirements, you should have 0 to 5 years of experience. Fluency in English and excellent written and verbal communication skills are a must. Proficiency in Microsoft Office Suite or related software, excellent organizational skills, and attention to detail are also required. An understanding of SaaS operating models and order management practices is essential. Related experience in residential mortgage lending operations is preferred. A meticulous attention to detail for identifying errors and omissions, as well as the ability to work day or night shifts in the office, are also required. In terms of education, a minimum of a Bachelor's Degree in Business, Engineering, or any related field is required. A Master's Degree or MBA is preferred.,