Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
Accenture
>
Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

hyderabad

Posted:22 hours ago| Platform:

Apply

Skills Required

compliance security operations network security network engineer microsoft azure firewalls networking alerting monitoring tools azure networking hybrid cloud itsm firewall stakeholder management logging security monitoring azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Network Security Operations

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:Fortinet FortiGate - The Engineer will have hands-on experience in network security, particularly Fortinet security appliances, and a foundational understanding of Microsoft Azure networking. The role focuses on day-to-day operational support, incident handling, and basic change implementation for enterprise security environments. The ideal candidate will have exposure to firewalls, security monitoring tools, and hybrid cloud environments, with the ability to analyze, troubleshoot, and escalate security incidents efficiently.
Roles & Responsibilities:

Provide L2-level support for Fortinet security devices.

Manage and troubleshoot security events, escalate threats as per defined protocols.

Perform basic administration tasks such as policy updates, address objects, NAT rules, and VPN troubleshooting.

Collaborate with L3 teams during security incidents or complex troubleshooting.

Work on change requests related to firewall configurations, access controls, and security zones.

Maintain accurate incident records, perform root cause reviews, and contribute to SOPs.

Conduct routine health checks and validate logging, alerting, and monitoring systems.

Follow ITIL-aligned service management practices for incident, problem, and change processes.

Expertise in L'Or©al Network topology to handle 300+ firewall change requests from functional need to technical configuration
Professional & Technical Skills:

3–9 years of experience in network/security operations roles.

Hands-on experience with Fortinet FortiGate and Palo Alto firewalls. ?

Strong experience in policies, NAT, VPNs, and monitoring.

Basic knowledge of security principles, protocols, and common threats.

Familiarity with Azure networking concepts:VNets, NSGs, Azure Firewall, VPN Gateway (optional but preferred).

Experience using ITSM tools for managing incidents, changes, and service requests.
Additional Information:

Strong interpersonal and stakeholder management skills?

Analytical thinking and problem-solving mindset?

Ability to work in a high-pressure environment with 24x7 operations?

Strong documentation and presentation skills?

Process-driven approach with attention to compliance and governanceCertifications:?Anyone of the following:?

Fortinet NSE Certification (e.g., NSE 4 or above)?

Microsoft Certified:Azure Network Engineer Associate
Qualification 15 years full time education

More Jobs at Accenture

GN - SONG - Service - Genesys Analyst

Chennai, Mumbai, Bengaluru

2 - 7 yrs

INR 4 - 9 Lacs

GN - SONG - Service - Genesys Analyst

Pune, Hyderabad, Gurgaon

2 - 7 yrs

INR 4 - 9 Lacs

S&C Global Network - AI - Supply Chain Analytics - Consultant

Mumbai

3 - 7 yrs

INR 22 - 27 Lacs

GN - SONG - Service - Genesys Senior Manager

Chennai, Mumbai, Bengaluru

12 - 15 yrs

INR 50 - 55 Lacs

GN - SONG - Service - Amazon Connect Functional Consultant

Delhi, Mumbai, Bengaluru

4 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Network Engineer Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture

Professional Services

Dublin

Login to

Please Verify Your Phone or Email

Confirm Action

Application Tech Support Practitioner