Application Support Specialist / IT Product Manager

9.0 - 14.0 years

15.0 - 22.5 Lacs P.A.

Mumbai

Posted:4 days ago| Platform: Naukri logo

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Skills Required

Application SupportIT Product managementsoftware developmentapplication operationdocumentationcloud infrastructure

Work Mode

Work from Office

Job Type

Full Time

Job Description

Application Support Specialist / IT Product Manager - J49093 Exp : 9 to 14 Years Job Location : Mumbai (Powai - Hiranandani) It is Work from Office role & 5 Days working Job Role: Supporting smooth application operation and development of small enhancements for multiple applications Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility Escalation management regarding tickets or general issues, set up alignment calls with customers Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing Advising business departments or IT colleagues on service offerings Collaborating in transition projects and in the further development of the service in general Creating and maintaining procedures for existing processes and documentation around knowledge management, compliance regulations and vulnerability remediation Ensuring compliance based on internal and external regulations Required: University degree in IT or business information management or equivalent qualification Sound IT software development and cloud infrastructure experience as well as quality and result orientation Basic Experience in managing external service providers ideally in an offshore model Ability to think in a global meta-organizational as well as networked manner Talent in capture things quickly as well as structure and orchestrate topics Strong planning, coordination and organizational skills to ensure smooth AMS processes and as well to assist the Service Manager or the customer directly Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Confidence, assertiveness and strong commitment Fluent command of Business English Cultural awareness Qualification BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

Sampoorna Consultants
Sampoorna Consultants

Museums, Historical Sites, and Zoos

Mumbai

2-10 Employees

218 Jobs

    Key People

  • Rajesh Gupta

    Founder & CEO
  • Anita Mehta

    Director of Operations