Application Support Specialist

Role Overview: Join Barclays as a TCW Rates Application Support Specialist - Macro Trade Capture Next Gen, where you will play a pivotal role in advancing the digital landscape, driving innovation, and ensuring exceptional customer experiences through cutting-edge technology. Key Responsibilities: - Provide expert-level L3 support for Next Gen systems in the macro trade capture division - Conduct in-depth investigation and debugging of complex production issues by stepping through code, analyzing logs, and performing root cause analysis for system incidents - Collaborate closely with Real-Time Business teams for knowledge transfer and smooth transition - Identify and implement process improvements to enhance support efficiency during rapid application changes - Demonstrate proven experience in application support in enterprise environments Qualifications Required: - Strong debugging and problem-solving skills - Proficiency in SQL for database investigation and analysis - Interest in expanding technical skills including Python and code analysis - Motivated to work primarily from a support perspective rather than a development focus - Experience with trading systems or financial applications is beneficial - Knowledge of Java applications and troubleshooting - Familiarity with monitoring and logging tools - Understanding of distributed systems architecture Additional Company Details: This role, based in Pune, focuses on designing, developing, and enhancing software using various engineering methodologies to provide business, platform, and technology capabilities for customers and colleagues. Responsibilities include developing high-quality software solutions, collaborating with cross-functional teams, engaging in code reviews, staying informed of industry technology trends, adhering to secure coding practices, and implementing effective unit testing practices. As an Assistant Vice President, you are expected to advise on decision-making, contribute to policy development, ensure operational effectiveness, lead a team, and demonstrate leadership behaviors. For individual contributors, guiding team members, identifying new directions for projects, and consulting on complex issues are key expectations. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset of Empower, Challenge, and Drive.,