Application Support / Product Support Engineer

5 - 7 years

7 - 9 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We are looking for a proactive and analytical Support Engineer to handle client-reported issues across the project.Monitor and respond to client queries and issues reported through multiple communication channels and internal ticketing systems.

Required Candidate profile

8:00 PM - 4:00 AM IST (Night Shift)Experience working in service-based or client-facing projects.Understanding of SQL / APIs for issue reproduction or data validationKnowledge of SDLC.

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