Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Capgemini
>
Application Support Lead

Application Support Lead

Capgemini

3 - 9 years

0 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

root cause analysis

Work Mode

On-site

Job Type

Full Time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Strong experience in application support, incident management, and root cause analysis.
Proficiency in troubleshooting web and enterprise applications
Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, JIRA).
Basic knowledge of databases (SQL/Oracle), scripting (PowerShell, Shell, Python), and monitoring tools.
Excellent communication, leadership, and stakeholder management skills.

Your Profile

3-9 years experience in application support, handling tickets and resolving business application issues.
Skilled at diagnosing problems, analyzing symptoms, and troubleshooting application functionalities (e.g., access rights, allocations, interface issues).
Experience using ticketing tools, prioritizing requests, and escalating critical issues as needed.
Able to perform advanced troubleshooting and coordinate with L3 teams for complex problems.
Active in support projects (incident reduction, user experience improvement) and flexible to work in shifts.

What you will love working at Capgemini

Support and optimize enterprise-scale business applications that are critical to the organization's success.
Collaborate with global teams to resolve complex issues, improve user experience, and drive innovation in application support.
Develop and use automation scripts and tools to make support processes more efficient and reduce manual work.
Integrate various business applications and platforms using APIs and scripting, helping systems work better together.
Be part of a supportive culture that values teamwork, learning, and your professional growth.

More Jobs at Capgemini

Data Scientist (Python, GenAI)

Pune, Mumbai, Bengaluru

6 - 9 yrs

INR 12 - 16 Lacs

Blue Prism Rpa Developer

Chennai, Pune, Mumbai (All Areas)

3 - 8 yrs

INR 5 - 15 Lacs

Java + Automation Architect

Navi Mumbai

11 - 15 yrs

INR 15 - 22 Lacs

VMware Admin

Pune

6 - 10 yrs

INR 4 - 8 Lacs

PYSPARK DEVELOPER

Pune

4 - 9 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Capgemini

IT Services and IT Consulting

Paris France

Login to

Please Verify Your Phone or Email

Confirm Action

Application Support Lead