Datazoic is looking for a Communication Specialist to drive communication strategies. This role requires a creative storyteller who can craft compelling content, manage digital communication channels, and ensure brand consistency across various platforms. The ideal candidate will have strong writing and presentation skills, experience in content creation, and the ability to engage diverse audiences effectively. Responsibilities User-Facing Documentation: Create and maintain product documentation, FAQs, and support content to enhance user experience. Video Tutorials and Webinars: Develop video content, host webinars, and create training materials to communicate complex ideas simply. Content and Website Updates: Regularly update website content, ensuring accuracy, engagement, and SEO optimization. Blogs and Thought Leadership: Research and write insightful blogs, articles, and case studies to strengthen Datazoic's brand presence. Social Media and Digital Communication: Develop creative social media campaigns and maintain an active online presence for Datazoic. Requirements 2-5 years of experience in content writing or digital marketing. Exceptional writing, editing, and proofreading skills. Hands-on experience with CMS platforms (e. g., WordPress), social media tools, and content marketing strategies. Ability to create engaging video content using basic video editing tools. Strong presentation and interpersonal skills to effectively communicate with internal and external audiences. Basic knowledge of SEO, analytics, and digital marketing trends. Preferred Qualifications Experience in a tech or SaaS-based company is an added advantage. Knowledge of public relations and brand communication strategies. Familiarity with design tools like Canva or Adobe Suite for content creation. This job was posted by Saranya Rajan from Datazoic. Show more Show less
Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 1500 users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public. Location: Chennai Job Type: [Full-Time] Required Experience: 5 to 10 years About The Role We are looking for a creative and passionate UI/UX Designer to join our team. You will play a critical role in shaping the user experience and visual identity of our applications. If you're excited about building great applications with intuitive user interfaces, we’d love to hear from you! Key Responsibilities Design and develop compelling user interfaces that enhance usability and engagement. Create and refine web designs following best practices in HTML markup and modern design principles. Contribute to SASS product design, ensuring an optimal user experience. Develop logos, application artwork, and marketing collateral that align with our brand identity. Utilize Adobe Suite of products, and Adobe XD or similar prototyping tools to bring design concepts to life. Collaborate closely with frontend developers and technical teams to ensure seamless implementation. Apply a strong understanding of application usability to refine user experiences. What We Offer An opportunity to work on exciting projects with a dynamic team. Competitive salary and benefits. A creative and collaborative work environment. Skills:- Figma, Adobe and Prototyping Show more Show less
Responsibilities Product Knowledge: Immerse yourself in our business domain and products. Develop a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits. Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback. Act as an escalation point beyond the service desk team. Product Development: Collaborate with the Product Management team to refine and enhance products. Assist in drafting product specifications, coordinating testing phases, and evaluating product performance. Documentation: Contribute to the creation and maintenance of comprehensive product documentation, including user guides, technical specifications, and training materials. Cross-functional Collaboration: Work effectively with departments such as Quality Assurance, Product Development, Customer Success, and the Service Desk team to ensure seamless product launches and alignment across functions. Requirements MBA with a specialization in Business Analysis or Finance preferred. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Basic knowledge of product management principles is advantageous. Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and effectively. Willingness to work from the office and collaborate closely with team members on-site. This job was posted by Saranya Rajan from Datazoic.
Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 3000 users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public. As a Junior Product Specialist at Datazoic, you will be the bridge between our clients' needs and our product offerings. In this role, you will work closely with internal teams to ensure optimal product delivery and customer satisfaction. This position offers a unique opportunity to gain hands-on experience and develop expertise in product management. Key Responsibilities • Product Knowledge: Immerse yourself in our business domain and products. Develop a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits. • Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback. Act as an escalation point beyond the service desk team. • Product Development: Collaborate with the Product Management team to refine and enhance products. Assist in drafting product specifications, coordinating testing phases, and evaluating product performance. • Documentation: Contribute to the creation and maintenance of comprehensive product documentation, including user guides, technical specifications, and training materials. • Cross-functional Collaboration: Work effectively with departments such as Quality Assurance, Product Development, Customer Success, and the Service Desk team to ensure seamless product launches and alignment across functions Qualifications • Experience : Atleast 1-3 years of experience in Business Analyst/ Product Specialist role • Education: MBA with a specialized in Business Analysis or Finance preferred. • Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Basic knowledge of product management principles is advantageous. • Communication: Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and effectively .• Work Environment: Willingness to work from the office and collaborate closely with team members on-site.
Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 1500 users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public Responsibilities • Support the execution of go-to-market strategies for product launches, feature releases, and customer engagement initiatives. • Create and manage product-related content, including datasheets, case studies, landing pages, sales enablement materials, and email campaigns. • Conduct market research and competitive analysis to inform positioning and messaging. • Collaborate with product management, sales, and customer success to understand customer needs and market trends. • Analyze product marketing campaign performance and report on KPIs to optimize future strategies. • Assist in persona development and help maintain a deep understanding of buyer journeys. • Help maintain and update product messaging across channels including website, emails, presentations, and social media. Qualifications • Bachelor’s degree in Marketing, Business, Communications, or a related field. • 5-7 years of experience in marketing, preferably in a SaaS or tech company. • Strong writing, editing, and storytelling skills. • Ability to analyze data and translate insights into actionable strategies. • Familiarity with marketing tools like HubSpot, Salesforce, Google Analytics, or similar platforms is a plus. • Team-oriented with strong project management and organizational skills.
Product Software Engineer Lead (Java/Full Stack) – Job Description & Job Specification About Datazoic Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public. Job Title: Senior Product Software Engineer (Java/Full Stack) What you’ll be doing • Responsible for providing a technical design of the solution to meet the requirements as explained in the BRD. • Develop class diagrams, database diagrams based on existing methodologies and best practices, explain to the team members. • Work with and under the directions of the manager to develop new modules and enhance existing modules of the product. Contribute to the development process by providing enhancements to the methodology and best practices. • Provide technical support and work with the implementation team to deploy the product. • Create Unit test plans, explain to the team members, perform unit-testing using Junit. • Provide technical leadership during certain scenarios, mentor the juniors in the team and assist them in understanding requirements, coding, unit-testing and other development related activities. • Depending on the requirements, work on JavaScript/jQuery/Java/ SQL to build/enhance modules of the product. Be flexible enough to switch between these platforms to meet the demands in development and deployment of the products. What we need from you • 3-10 years of solid hands-on experience in JavaScript/jQuery/Core Java/ SQL/HTML5. • Strong fundamentals in any J2EE application server / web server. Management firms. • Strong fundamentals in object-oriented concepts and hands-on experience in design and development of object-oriented applications. • Strong knowledge and hands-on experience in SQL. • Hands-on experience in JIRA. • Experienced in managing teams, mentoring members. • Strong desire to learn new functional areas and technologies. • Excellent written and verbal communication skills.
Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 1500 users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public. As a Product Specialist Trainee at Datazoic, you will be the bridge between our clients' needs and our product offerings. In this role, you will work closely with internal teams to ensure optimal product delivery and customer satisfaction. This position offers a unique opportunity to gain hands-on experience and develop expertise in product management. Key Responsibilities • Product Knowledge: Immerse yourself in our business domain and products. Develop a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits. • Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback. Act as an escalation point beyond the service desk team. • Product Development: Collaborate with the Product Management team to refine and enhance products. Assist in drafting product specifications, coordinating testing phases, and evaluating product performance. • Documentation: Contribute to the creation and maintenance of comprehensive product documentation, including user guides, technical specifications, and training materials. • Cross-functional Collaboration: Work effectively with departments such as Quality Assurance, Product Development, Customer Success, and the Service Desk team to ensure seamless product launches and alignment across functions Qualifications • Education: MBA with a specialized in Business Analysis or Finance preferred. • Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Basic knowledge of product management principles is advantageous. • Communication: Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and effectively. • Work Environment: Willingness to work from the office and collaborate closely with team members on-site
About Datazoic Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 3000+ users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public. High Level Description: The Service Desk Lead takes ownership of operational support oversight, is hands-on with client support, and provides team mentorship. What you’ll be doing Operational Oversight: Monitor tickets, support emails, and SLAs, escalating issues when needed Ensure that the assigned tickets are handled effectively within the timelines Ensure that all support tickets are managed ensuring SLA Compliance Ensure timely client communication of incoming tickets Ensure all planned activities are completed on time Coordinate coverage across shifts to maintain seamless 24*7 support Identify opportunities for process improvements, automation, and efficiency gains. Track, analyze, and report on service desk metrics such as time spent per project; most tickets closed/time spent by each member, etc. Client Support & Communication: Act as an escalation point for sensitive client issues Oversee and review outgoing client communications for accuracy and tone. Engage directly with clients when necessary to provide support. Hands-On Leadership: Supervise and assist the Service Desk Team with task as necessary. Work alongside the team to resolve issues to set examples of best practices. Provide guidance and real-time support the team handling challenging tickets. Team Development & Training: Provide ongoing mentorship and training to the service desk team to improve technical knowledge and customer service skills. As part of training, reiterate to ensure data is handled, transferred and processed according to legal and organization guidelines. Provide constructive feedback to support professional growth. Conduct performance reviews and foster a culture of accountability and continuous improvement. Foster and maintain a positive work environment What we need from you • Overall, 8-10 years of IT experience with minimum 3 years as a Shift Lead • Experience working with incident, request, change and problem management. • Experience working in Product Company preferred. • Strong Experience in managing at least 10 - 15 members of support team. • Experience in managing the daily operations of the service desk. • Experience in preparing roasters and ensuring the availability of resources to cover support needs including leaves and holidays. • Ensure that the assigned tickets are handled effectively as per the SLA. • Experience in coordinating and managing all relevant stakeholders. • Good Communication skills • Based out of Chennai and willing to work in shifts