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Application Support Engineer

0 years

0 Lacs

Bengaluru Karnataka India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

support service communication interfacing presentation data analysis collaborative scheduling automation airflow aws azure monitoring datadog troubleshooting sql relational linux servicenow jira scripting powershell python

Work Mode

On-site

Job Type

Full Time

Job Description

24/7 Rotational shifts that involves rotational on-calls during out of support hours. Experience resolving issues and working with business users during P1 calls etc., Excellent Customer Service Skill, interpersonal, written and oral communication skills with prior experience interfacing with Customer IT Managers. Proven analytical, evaluative, presentation, data-analysis and problem-solving abilities. Highly self-motivated, directed with keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Extensive experience working in a team-oriented, collaborative environment. Skills: Experience in Scheduling Tools (Tidal Automation, Autosys, Astronomer (Airflow)) Familiarity with cloud environments (AWS, Azure). Exposure to monitoring tools (e.g., Datadog). Strong troubleshooting and analytical skills. Experience with SQL and relational databases. Working knowledge of Windows/Linux operating systems. Familiarity with ticketing systems like ServiceNow, Jira and others if any. Understanding of APIs, scripting (e.g., PowerShell, Python, Shell scripting). Show more Show less

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ITC Infotech
ITC Infotech
www.itcinfotech.com

Information Technology and Services

Bengaluru

5001-10000 Employees

113 Jobs

    Key People

  • Bhaskar Ghosh

    CEO

  • Srinivasan V

    CTO

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