Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Service Operations Minimum 0-2 year(s) of experience is required Educational Qualification : Diploma BE in computer technologyShould be completed 15 years full time education Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring customer service operations are running smoothly. Roles & Responsibilities: Provide technical support for Microsoft Windows Desktop Management and other critical business systems. Identify and troubleshoot issues within multiple components of critical business systems. Collaborate with cross-functional teams to resolve complex technical issues. Ensure customer service operations are running smoothly and provide excellent customer service to end-users. Professional & Technical Skills: Must To Have Skills:Experience with Microsoft Windows Desktop Management. Good To Have Skills:Experience with customer service operations. Strong understanding of technical support processes and procedures. Experience with troubleshooting and problem-solving. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions. This position is based at our Ahmedabad office. Qualification Diploma BE in computer technology Should be completed 15 years full time education