Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SD-WAN Operations Good to have skills : Cloud Network Operations, Cloud Infrastructure, Network Security Implementation Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled SD-WAN Engineer with hands-on experience in Cato Networks solutions to join our dynamic IT team. The ideal candidate will be responsible for designing, implementing, and supporting SD-WAN infrastructures, focusing on optimizing network performance, security, and reliability. Roles & Responsibilities: Design, deploy, and manage SD-WAN solutions with a strong focus on Cato Networks.-Configure, monitor, and troubleshoot SD-WAN devices and related network equipment.-Implement security best practices, including firewall configurations, VPNs, and traffic segmentation.-Analyze network performance and provide recommendations for improvements.-Support SD-WAN migrations and integrations with existing network infrastructure. Troubleshoot complex network issues, including latency, packet loss, and connectivity problems. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement innovative strategies to enhance system performance. Conduct regular team meetings to discuss progress and challenges. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in SD-WAN Operations. Good To Have Skills: Experience with Cloud Network Operations. Strong understanding of network security implementation. Hands-on experience in cloud infrastructure management. Knowledge of troubleshooting network issues. Familiarity with ITIL framework. Additional Information: The candidate should have a minimum of 5 years of experience in SD-WAN Operations. SD-WAN certification (e.g., Cato Networks, Cisco Viptela, VMware Velocloud) is a plus. Experience with scripting or automation (Python, Ansible) is desirable.-Familiarity with security protocols and network encryption techniques. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education