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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

3 - 8 years

3 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

ticketing tools incident management application support troubleshooting sap basis administration sql system administration production support technical support netweaver itsm ticketing linux sap basis microsoft windows sap hana unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP Basis Administration

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Provide expertise in planning, execution and troubleshooting of SAP modules like ECC, BI, PI, BO and Solman. Ensure best ITSM process are followed when performing changes and working on incidents. Have already worked on SNOW or similar ticketing tools and multiple clients support.Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system administration.- Monitor system performance and troubleshoot issues to ensure optimal operation.Professional & Technical
Skills:

- Sap admin tasks on ECC, BI , SOLMAN, BO, PI, webdispatcherm, HANA Admin, ASE administrator.- Incident Management, -Leading the team -technically, Solution manager skills. -Good to haveScripting.-Starting and stopping SAP instance(s)-Maintenance of systems health-Monitor system performance and logs-Spool and print administration-Maintain system landscape-Transport management systems-Manage change requests like system copies, addons, language -installation.-Create / Manage batch jobs-Backup schedule, run, and monitor backup of SAP-Apply patches, kernel, and OSS notes-Database Space Management and patch management.-Database Backup-Database log (Redo log, Archive Log) management-operation system performance tuning-OS space management-OS level background job management-OS level backup and recovery
Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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Application Support Engineer