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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

3 - 5 years

3 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

azure business systems administration file systems group policy management user experience operations active directory policy management troubleshooting business operations technical skills device management publishing

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Citrix Virtual Apps and Desktop Administration

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the development and implementation of best practices for application support.

Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.
Professional & Technical Skills:

Must Have
Skills:

Citrix XenApp and Xen-Desktop 1912 CU6, CVAD2203 PVS and MCS, UPM

Proficiency in Citrix Virtual Apps and Desktop Administration.

Good to Have
Skills:

Azure AVD basic knowledge

Administration of Citrix XenApp Sites

Storefront configuration and administration

PVS administration (Creation of golden image, target device management, Troubleshooting)

Configuration of Citrix server policies, Load Management and Printers in the sites.

Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 1912

Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment.

In-depth knowledge in dealing with Windows Registry and File Systems.

Green field deployment of Citrix and Upgradation

Minimum 48 months of experience in managing Citrix Xen-app, Xen-Desktop and PVS administration.

Need to have good understanding of ITIL process.

Architecting and planning for a Citrix Infra on Azure Platform.
Additional Information:

The candidate should have minimum 3-5 years of experience in Citrix Virtual Apps and Desktop Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer