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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

3 - 8 years

3 - 7 Lacs

kolkata

Posted:None| Platform:

Apply

Skills Required

sap itil framework technical support system integration troubleshooting oracle problem management change management sql plsql production support unix shell scripting itsm incident management application support linux shell scripting unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP BTP Integration Suite

Good to have skills :NAMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations, processes, and troubleshooting procedures. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in SAP BTP Integration Suite.- Strong understanding of system integration principles.- Experience in troubleshooting and resolving technical issues.- Knowledge of cloud-based technologies and services.- Familiarity with ITIL framework and incident management processes.
Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Kolkata office.- A 15 years full time education is required.Qualification
15 years full time education

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Application Support Engineer