Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :ControlM Administration

Good to have skills :Cloud InfrastructureMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and resolve software problems.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users.- Document processes, procedures, and troubleshooting steps for future reference. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in ControlM Administration.- Good To Have

Skills:

Experience with Cloud Infrastructure.- Strong understanding of system administration and troubleshooting.- Knowledge of ITIL framework and incident management processes.- Experience in scripting languages like Shell or Python.- Ability to analyze and interpret system logs for issue resolution.
Additional Information:- The candidate should have a minimum of 3 years of experience in ControlM Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification
15 years full time education