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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

15 - 20 years

3 - 7 Lacs

Bengaluru

Posted:13 hours ago| Platform:

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Skills Required

networking protocols enterprise network operations angular troubleshooting performance analysis switching ticketing tools networking ccnp sql routing technical support ticketing incident management application support linux ccna unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Enterprise Network Operations

Good to have skills :Angular JS4Minimum
2 year(s) of experience is required

Educational Qualification :15 years full time education CCNA CCNP certification
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different stakeholders to gather information, prioritize tasks, and implement solutions that enhance system reliability and user satisfaction.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and troubleshooting techniques.- Experience with network monitoring tools and performance analysis.- Ability to work with cross-functional teams to resolve complex issues.- Familiarity with incident management and ticketing systems.
Additional Information:- The candidate should have minimum 2 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education CCNA CCNP certification is required.Qualification
15 years full time education CCNA CCNP certification

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Accenture

Professional Services

Dublin

600,000+ Employees

23751 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

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Irene O'Neill

Chief Financial Officer

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Application Support Engineer