Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Tax Reporting Cloud (TRCS)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality and reliability of the systems you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring that any disruptions are addressed promptly and efficiently. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement. - Monitor system performance and proactively identify areas for enhancement to improve efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Tax Reporting Cloud (TRCS). - Strong analytical skills to diagnose and resolve complex software issues. - Experience with database management and SQL for data retrieval and manipulation. - Familiarity with cloud computing concepts and deployment strategies. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 12 years of experience in Oracle Tax Reporting Cloud (TRCS). - This position is based at our Noida office. - A 15 years full time education is required.