Job
Description
We are hiring for US based MNC and job location is Bangalore on the contract of 2 years (Payroll - Mynd Solutions) Job Title - Technical Support Application Engineer The role is part of the KeysightCare Customer Support Organization, delivering post-sales customer support directly to key customers and strategic partners. The KeysightCare Technical Support Application Engineer is a key player in the customer value-chain and you are critical in supporting our customers technical problems. We are looking for an experienced RF&W Component Test application/product specialist engineer who can demonstrate a broad knowledge of instrumentation, applications and technologies. You will develop to get the go to knowledge expert within KeysightCare and will engage with customer and partners across EMEAI to deliver post-sales customer support. You will be a key contributor to the KeysightCare EMEAI regional strategy and will work across KeysightCare to lead projects requiring coordination with other functions, customers, third parties. The successful candidate must demonstrate a real passion for customer success and enjoy taking on complex technical challenges working in a customer facing deep technical environment. Responsibilities include: - Engage with customers, sales and/or service representatives across EMEAI to deliver post-sales customer support, solving technical questions of varied scope and complexity. - Manage day to day operations and workload expectations autonomously. - Share technical expertise across the EMEAI team and write deep technical articles for the customer knowledgebase - Close cooperation with the Keysight product and software and solution centres. The technical support application engineer is the technical interface between the customers and the Keysight Worldwide support team. - Take proactive actions while interacting with customers in terms of solving current questions or addressing potential future needs. - Deliver Getting Started and “Start Up Assistance” to customers remote and onsite. - Develop into the Component Test knowledge expert within KeysightCare for products and solutions Job Qualifications: - Bachelor and/or Master’s degree in Electronic and Communication Engineering. - Typically, 3-7 years relevant experience working in Vector Network Analysis, Impedance Analysis and DC Device Parameter Analysis. - Is familiar with calibration techniques, like SOLT, TRL, De-embedding in coax, waveguide and on-wafer. - Brings experience of testing passive and active components from filters to high power amplifier or mixers with VNAs. - Solid understanding of modern VNA measurements beyond S-Parameters like, gain compression, IMD, Noise Figure. - Requires in-depth technical knowledge and experience in job and ability to work independently. Solid understanding of RF/W fundamentals with practical experience using RF/W test equipment. - Solid understanding of the generation, demodulation and analysis of digital communication signals. - Advanced instrument programming skills with SCPI and instrument drivers with C++, C#, VEE, LabView, Python, MATLAB ® or VB, is an advantage. - Strong organisational skills, ability to multi-task, prioritise and work well under pressure. - A strong level of English written and Oral is essential for this role. - Extra languages are an advantage. - Understands the local market, customer needs and dynamics, strong communicator who can positively interact with customers. Interested candidates can directly share CV at pratibha@myndsol.com mentioning the job title in the subject line. This role can be converted to permanent role based on performance and client's requirement.
