Application Architect-ServiceNow

10 - 15 years

14 - 19 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


  • Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture
  • Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations
  • Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models
  • Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation
  • Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro
  • Lead & investigate complex technical issues and review code as required
  • Account for possible project challenges on constraints including, risks, time, resources and scope
  • Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks
  • Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions
  • Provide expert guidance for best practices related to ServiceNow administration

  • Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise
  • 10+ years of IT experience with proven ServiceNow Product knowledge
  • 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture
  • Experience in multiple end-to-end ServiceNow implementations across all modules - TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro
  • Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature
  • Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management

  • Preferred technical and professional experience
  • Relationship building with business and customers
  • Active listening, negotiation, problem solving
  • Team building
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