Application and Data Manager

Job Title: Application & Data Manager Workplace Systems

Location:

Role Overview:

Application & Data Manager

technical and functional ownership

Key Responsibilities:

• Own and manage workplace applications (for example Axxerion, ServiceNow, Planon, The Office App etc), ensuring optimal configuration, uptime, and user support.
• Lead end-to-end implementation and upgrade projects, including planning, testing, rollout, and training.
• Develop and maintain dashboards, reports, and analytics to support data-driven decision-making.
• Act as the primary point of contact for global stakeholders, ensuring alignment with business needs and user requirements, with a strong focus on an intuitive and user friendly interface.
• Troubleshoot system issues, perform root cause analysis, and implement long-term solutions.
• Collaborate with IT, HR, Master Data, Procurement, Facilities, Safety, and external vendors to ensure seamless system integration and data flow.
• Ensure data accuracy, consistency, and compliance across all workplace systems.
• Drive continuous improvement initiatives and digital innovation in workplace technology.
• Develop structure for road map and maintain documentation, SOPs, and training materials for system users, administrators and functional user documentations.

Qualifications & Experience:

Must-Have:

• Bachelors degree in Computer Science, Information Systems, Engineering, or related field.
• Minimum 5+ years of experience managing people related platforms or workplace or facility management systems (for example Axxerion, ServiceNow, Planon, The Office App etc)
• Proven track record in project management, system implementation, and stakeholder engagement.
• Strong technical troubleshooting and root cause analysis skills.
• Excellent planning, organizational, and time management abilities.
• Advanced proficiency in data analysis, reporting tools (e.g., Power BI, Excel), and system integrations.
• Exceptional communication skills, with the ability to translate technical concepts for non-technical audiences.
• Experience working in a global, cross-functional environment.

Nice-to-Have:

• Experience with APIs or scripting for automation and data extraction.
• Familiarity with workplace, safety, facility operations, or corporate real estate systems.
• Knowledge of cybersecurity and data privacy best practices.

Key Competencies:

• Digital Fluency:

  Comfortable navigating and optimizing digital tools and platforms.

• Analytical Thinking:

  Strong attention to detail and ability to interpret complex data sets.

• Stakeholder Management:

  Skilled in building relationships and managing expectations across cultures and time zones.

• Initiative & Ownership:

  Proactive who takes accountability and drives results.

• Adaptability:

  Thrives in a fast-paced, evolving environment.