Iert Global Consultancy Services

Role & responsibilities Operations management: Oversee all day-to-day branch operations to ensure efficiency and high standards. Team leadership: Lead, train, and motivate staff to achieve performance targets and ensure a high-performing team. This includes hiring, performance reviews, and providing feedback. Business development: Implement strategies to drive sales and revenue growth, and manage marketing and promotional activities. Customer service: Ensure exceptional customer service and satisfaction, addressing client concerns and building relationships. Financial management: Prepare and manage branch budgets, monitor profitability, and perform financial analysis and reporting. Compliance and risk management: Ensure the branch complies with all NBFC and other financial regulations, and manage risk effectively. Strategic planning: Develop and implement the branch's business plan and strategic financial plans. Preferred candidate profile Candidates with similar experience is preferred.