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Sutherland Global Services Inc
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Applicant - Customer Service/Sales

Applicant - Customer Service/Sales

Sutherland Global Services Inc

0 - 4 years

2 - 6 Lacs

mumbai navi mumbai

Posted:2 hours ago| Platform:

Apply

Skills Required

customer management sales consulting manager technology service sales customer service management servicing data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Responsible for answering, resolving customer issues, and upselling through phone within a growing customer base

- Identify and relate with various customer needs and scenarios

- Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

- Offer new products that will showcase a holistic package of benefits to strengthen customer branding, increase customer revenue and productivity

- Remain updated in client and industry led processes, technology applications, utilities, and products

- Utilize various client based tools and applications for customer management and servicing

- Transfer customers to appropriate departments when required

- Conduct data entry, documentation, and case management

- Work and partner with others within a team-based environment

- Achieve and maintain required metrics and goals

Education Qualification - High school Diploma / Graduate any will do.

Minimum

6 months of experience in Sales

(any industry).

Excellent verbal and written communication skills.

Strong pr

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Sutherland Global Services Inc

Business Process Outsourcing

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Applicant - Customer Service/Sales