6622 Apex Jobs - Page 46

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, while also focusing on continuous improvement and learning within the role. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Good To Have Skills: Experience with Apex programming and Salesforce APIs. - Strong understanding of web development technologies such as HTML, CSS, and JavaScript. - Familiarity with Salesforce platform features and capabilities. - Experience in integrating third-party applications with Salesforce. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Kolkata office. - A 15 years full time education is required., 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Good To Have Skills: Experience with Apex programming and Salesforce APIs. - Strong understanding of web development principles and best practices. - Experience with version control systems such as Git. - Familiarity with Agile methodologies and project management tools. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Pune office. - A 15 years full time education is required., 15 years full time education

As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements: Strong customer service skills and experience in providing technical support. Proficiency in voice, chat, and email communication channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective solutions. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities: Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Requirements: Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Salesforce Platform Development.: Experience: 8-10 Years.

Role Purpose The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required. Knowledge, Skills and Abilities: BA/BS Degree (or equivalent) with at least 5 years of work experience Ability to build effective relationships at all levels of the organization and maintain a high level of customer service at all times Proven successful troubleshooting background, e.g. service desk, field/desktop support Detective-like curiosity regarding systemic problems in the digital enterprise Proven ability to identify issues, seek resolutions, and advocate for process improvements Technical documentation and presentation experience required Ability to conduct meetings, document actions and follow up with all parties involved Excellent written/verbal communication, organization, presentation, and project management skills Experience delivering solutions to large enterprises (Fortune 500, FTSE 100 etc.) Ability to troubleshoot & analyse software Ability to demonstrate (through the use of analytics) value to the support team and/or client Willingness to learn and adapt in a fast-paced environment Ability to work individually and within a highly collaborative team setting Previous experience with enterprise level top-tier technical support desirable Previous experience with Systems Integrators desirable Technical Skills and Knowledge: Professional certifications in technology like Microsoft, Citrix, and VMware such as MCP, MCSE, MCT, CCA, CCEA, VCP, VCAP, and VCI desirable Experience of transformational outsourcing and understanding of the principles and challenges involved Broad understanding of ICT technologies covering many of the following: Desktop technologies and solutions Windows Server Technologies Virtualization Technologies and Techniques such as server-based computing and desktop virtualization. End user support tools/techniques Understanding of relational databases is a plus, SQL query language and scripting, Microsoft SQL Server, and other related Microsoft Business Intelligence technologies (Reporting Services, Integration Services, Analysis Services) SQL query skills are familiarity is desirable Scripting and PowerShell familiarity is desirable Personal Attributes Act with integrity Articulate Active listener Attention to detail Team player Persuasiveness Problem solving Technical curiosity

Job Description Should have Salesforce.com experience in Sales, Service cloud on Apex, VF and Lightning Development. Experience on Salesforce configuration. Execute the unit testing to produce defect free software. Ensuring the test coverage and creating test methods. Creating documentation on modules/enhancements developed. Experience on Apex classes, VF pages, Trigger development Develop lightning components and features Design and develop the Rest/ SOAP Integrations Functional knowledge of Salesforce Sales, Services & community modules Primary Skills Should have Salesforce.com experience in Sales, Service cloud on Apex, VF and Lightning Development. Experience on Salesforce configuration and LWC. Secondary Skills Functional knowledge of Salesforce Sales, Services & community modules. Functional knowledge of Salesforce Sales, Services & community modules.

Salesforce Development with expertise in Sales Cloud Proficiency in Apex, Visualforce, Lightning Components, Salesforce APIs, & Integration Salesforce security model, sharing rules, and data mode configuring & customizing Sales Cloud functionalities

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do: 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Oracle Application Express Experience : 5-8 Years.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Description We are looking for an Oracle APEX Developer with total experience of 3+ years who can understand business requirement and other technical specifications. Experience Should have experience building Oracle APEX application. Should have experience in designing Oracle APEX solution along with other Oracle Product and services. Should have experience in building APEX solution with data load functionality and attachments. Should have experience in building APEX application which integrates with Oracle Fusion/EBS and other ERP. Hands-on experience on integrating APEX application with different authentication and authorization schemes. Good Knowledge on data migration/integration methods i.e., SOAP and Rest Web Services, FBDI and ADFDI Good Knowledge on reporting tools such as OTBI, BI Publisher, Smart View and FRS reports Technical requirement s: Oracle APEX Good to have experience in any Database, SQL, PL/SQL Willing to learn and work on new technologies Should have the ability to collect requirements, build high level design documents, low level design documents, and deployments documents. Knowledge on Agile scrum and waterfall methodology Strong communication skills both written and verbal Any Oracle Certification is an added key advantage. Must Have Skills: Must have minimum 3+ years of technical experience with Oracle APEX. Excellent Oracle technical skills with the ability to build complex Oracle APEX applications. Must have good experience translating business requirements and design into technical solutions. Ability to research, learn, troubleshoot and support complex system customizations. Ability to multi-task and prioritize across concurrent workload may be required. Excellent communication skills, able to discuss technical & functional issues/solutions, in highly escalated situations, with executives, support & customer personnel. Key Responsibilities Ability to work with clients to identify business challenges and contribute to client deliverables Technical Design, Identification and Implementation of re-usable assets/components Identification of root causes and providing necessary technical solution and implementation Contribution to process review and improvement Deliver PoCs, Mentoring team Implement best practices, following development life cycle process EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

LWC + Apex + Integration Salesforce applications using Apex and VisualforceREST and SOAP APIs Configure Salesforce SOQL and SOSL REST and SOAP APIs Apex, Visualforce, and Salesforce Lightning/LWC

Role: Salesforce OMS Developer Company Name: WillWare Technologies Work Mode : Hybrid / Full -time Experience: 5 +years Required Skills: Strong knowledge of Salesforce platform, including Apex, LWC, and Flows Proven experience with Salesforce Order Management System (OMS) Experience with integrations using REST/SOAP APIs and middleware tools Familiarity with Salesforce Commerce Cloud (SFCC) is a plus Knowledge of order processing, inventory, shipping, and payment systems Strong analytical and communication skills

Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey The Senior Officer plays a crucial role in the organization, responsible for overseeing and executing various tasks and projects to ensure the smooth functioning of operations This role requires strong leadership, analytical skills, and the ability to collaborate effectively with team members and stakeholders Key Responsibilities LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

Peetel Solutions Pvt. Ltd. is looking for Trainee Salesforce Developer to join our dynamic team and embark on a rewarding career journey Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing documents and providing technical training for Salesforce staff. Maintaining the security and integrity of the application software

Voltech Engineers Global is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Salesforce Service Cloud Experience : 5-8 Years.

Role & responsibilities Use Apex to execute flow and transaction control statements on Salesforce servers in conjunction with calls to the API. Use Lightning Component, Visualforce, and JavaScript UI frameworks for developing single page applications for desktop and mobile in the Salesforce application. Use web services, including SOAP API, REST API, Bulk API, and Metadata API, to integrate Salesforce with systems and create APIs that can be consumed by external applications. Use SOQL and SOSL Salesforce database languages to search Salesforce data using field based and text-based search queries. Strong expertise in code optimization & various design pattern techniques Strong expertise in data modeling and backend logic(Apex) Strong expertise Lightning web component Expertise in CPQ, VLocity Experience working with Version control software (GIT, SVN etc.) Experience working in an agile environment Ability to deliver against several initiatives simultaneously Ability to prioritize and organize effectively Excellent written and verbal communication skills Excellent analytical and troubleshooting abilities.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Oracle Application Express.: Experience: 8-10 Years.

SFI Technical Architect : A technical architect (TA) designs the key technical components of the solution and helps direct Wipro technical resources to develop and deliver the project deliverables. The TA reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives. Additional, the TA often conducts design/code reviews during major project milestones. Responsibilities: Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ. Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Conducts business with the utmost professionalism including: Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy. Responds promptly to requests and never allows queries to fall into a "black hole." Attends meetings on time, always. Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project. Familiar with project management fundamentals and fulfilling the project management role on projects. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Serves as SFI subject matter expert. Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest. Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions. Required: Brings 12+ years project experience with packaged software or custom development implementations. Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software. Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality. Understand platform limitations and design alternatives to work around limitations Ability to split time between many projects at once Identify when business requirements conflict with technical capabilities Provide constructive feedback to project teams Monitor technical deliverables for consistent quality as well as compliance with Appirio standards Partner with project managers to monitor project status and risk areas Perform the most advanced design and development tasks Bachelors Degree in Computer Science, Business or a related field 8+ years of experience in a hands-on technical leadership position Some SFI experience in Insurance cloud or SFI certification(s) 5+ years Salesforce development experience 3+ years' experience of working on deployment teams, ideally using Agile development techniques. Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Insurance cloud Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation. Business operations and process experience in Insurance Sector Must be able to direct and drive development team 3+ Agile Methodology / SCRUM Framework Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc) Had to spent atleast a year as Technical Architecture in different projects. SFI Platform Developer/Consultant certification SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ

Job Summary We are seeking a highly skilled PTG Sr. Developer with 8 to 10 years of experience to join our dynamic team. The ideal candidate will have expertise in Salesforce Apex Salesforce Advance and LS Salesforce. This role involves working in a hybrid model with day shifts focusing on developing and optimizing Salesforce solutions to enhance business processes and drive efficiency. Responsibilities Develop and implement Salesforce solutions to meet business requirements and improve operational efficiency. Collaborate with cross-functional teams to design and deliver customized Salesforce applications. Analyze and troubleshoot complex technical issues within the Salesforce platform. Ensure the integration of Salesforce with other business systems to streamline processes. Provide technical guidance and support to junior developers and team members. Maintain and enhance existing Salesforce applications to ensure optimal performance. Conduct code reviews and ensure adherence to best practices and coding standards. Participate in the full software development lifecycle from requirements gathering to deployment. Stay updated with the latest Salesforce features and technologies to drive innovation. Document technical specifications and create user guides for developed solutions. Work closely with stakeholders to understand their needs and translate them into technical solutions. Optimize Salesforce applications for scalability and performance. Ensure data integrity and security within the Salesforce platform. Qualifications Possess strong expertise in Salesforce Apex and Salesforce Advance. Demonstrate proficiency in LS Salesforce and its applications. Have a solid understanding of software development lifecycle processes. Exhibit excellent problem-solving skills and attention to detail. Show ability to work collaboratively in a hybrid work environment. Display strong communication skills to interact with stakeholders effectively. Hold a bachelors degree in Computer Science or a related field. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator

6 yrs Salesforce experience, 3 yrs in CPQ Strong in Salesforce architecture Hands-on with CPQ config, pricing & product rules Exp in quote templates, approvals & renewals Proficient in Lightning, Apex, Visualforce, SOQL

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting. Experience: 5-8 Years.

Apex Fund Services LLP is looking for Operations Manager- Transfer Agency to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes. Apply subject expertise to support operations, planning, and decision-making. Utilize tools, analytics, or platforms relevant to the job domain. Ensure compliance with policies while improving efficiency and outcomes.

Apex Fund Services LLP is looking for Global Service Desk Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes. Apply subject expertise to support operations, planning, and decision-making. Utilize tools, analytics, or platforms relevant to the job domain. Ensure compliance with policies while improving efficiency and outcomes.

Job Summary: We are seeking a skilled and detail-oriented Salesforce Developer with minimum of 3+ years of hands-on experience in Salesforce development, particularly in building applications using Aura Components. The ideal candidate will be responsible for designing, developing, testing, and deploying custom Salesforce solutions that align with business objectives. A strong grasp of Apex, Lightning Components (Aura & LWC), and integration patterns is essential. Key Responsibilities: Design, develop, and deploy customized Salesforce solutions using Apex , Aura Components , Lightning Web Components (LWC) , and Visualforce . Collaborate with business analysts, architects, and other developers to translate business requirements into scalable and maintainable technical solutions. Work with Salesforce Lightning Experience , creating dynamic UIs using Aura framework. Develop and maintain custom objects, triggers, workflows, process builder, flows, and validation rules. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third-party tools. Conduct unit testing, code reviews, and participate in release management activities. Troubleshoot and resolve issues in a timely manner. Follow Salesforce best practices and ensure compliance with security and data governance policies. Required Skills & Qualifications: Minimum of 3+ years of experience in Salesforce development. Strong experience in Aura Component Framework and understanding of its lifecycle. Solid experience with Apex Classes , Triggers , SOQL , and SOSL . Experience with Lightning Web Components (LWC) is a plus. Strong knowledge of Salesforce platform, including Sales Cloud, Service Cloud, and Experience Cloud. Experience in integrating Salesforce with external systems via APIs. Familiarity with version control tools like Git and deployment tools like Change Sets , ANT , or Salesforce DX . Salesforce Platform Developer I certification is mandatory; Developer II or other certifications are a plus. Preferred Qualifications: Experience with Agile/Scrum methodology. Exposure to CI/CD pipelines for Salesforce. Knowledge of security models, sharing rules, and performance tuning. Experience working in a multi-org or multi-cloud Salesforce environment. Soft Skills: Strong problem-solving skills and analytical thinking. Excellent verbal and written communication. Ability to work independently and in a team-oriented environment. Attention to detail and commitment to delivering high-quality solutions.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.