AP Document Processing Assistant Manager

Job Description

POSITION SUMMARY: Responsible for the personnel and procedures that are involved in the timely execution of document imaging performed at Shared Services for associated IPG agencies in US and UK. ESSENTIAL FUNCTIONS: Implements & enhances processes and procedures directly affecting document imaging for Shared Services Acting as a point of contact between imaging, AP teams, and technical or AI support teams to troubleshoot and streamline processes Monitoring workflows for any delays or backlogs and ensuring overall process efficiency. Addressing problems where AI processing is incomplete or incorrect, such as poorly scanned documents, and ensuring these are resolved quickly. Responsible for all new hiring activities, training & development of personnel and ensuring proper staffing levels are maintained Ensuring data is accurately captured and all issues are addressed in a timely manner As required, aide/assist in the scanning & indexing of all imaged documents. Manage recovery of images for client/internal audits Grade & communicate annual performance reviews with Document Processing employees Identify & correct possible quality related issues or mis-indexed images Replace/maintain scanning machine related consumables as needed Ensure work duties are appropriately allocated based on tenure/experience Identify/implement procedural & technical efficiencies related to all production house & media images. Assist Global Imaging team with identified enhancements & user acceptance testing as needed EDUCATION AND EXPERIENCE REQUIREMENTS: Graduate More than 8 years’ experience with AP/data entry Experience using a document processing is a must Two years supervisory experience is required Must have excellent problem solving skills Microsoft Office/Outlook familiarity required SHIFT SCHEDULE 7.30 p.m. to 4 a.m. Show more Show less