1257 Annuities Jobs - Page 26

Job Summary We are seeking a skilled Product Administrator for our ISG team with 6 to 8 years of experience. The ideal candidate will have expertise in OmniDVW Omni Script and Omni Connect. Experience in Life and Annuities Insurance is a plus. This hybrid role requires a proactive individual to manage product operations efficiently ensuring seamless integration and support for our insurance solutions. Responsibilities Manage and oversee the daily operations of product administration ensuring all processes are executed smoothly and efficiently. Collaborate with cross-functional teams to integrate OmniDVW Omni Script and Omni Connect into existing systems. Provide technical support and troubleshooting for product-related issues ensuring minimal disruption to operations. Develop and maintain comprehensive documentation for product configurations and processes. Analyze product performance metrics and generate reports to inform strategic decisions. Implement process improvements to enhance product functionality and user experience. Coordinate with stakeholders to gather requirements and ensure alignment with business objectives. Ensure compliance with industry standards and regulations in all product operations. Facilitate training sessions for team members to enhance their understanding of product functionalities. Monitor market trends and competitor activities to identify opportunities for product enhancement. Support the development and execution of product roadmaps aligning with company goals. Engage with clients to understand their needs and provide tailored product solutions. Work in a hybrid model balancing remote and in-office responsibilities effectively. Qualifications Possess strong technical skills in OmniDVW Omni Script and Omni Connect essential for product administration. Demonstrate experience in Life and Annuities Insurance providing valuable domain insights. Exhibit excellent problem-solving skills crucial for addressing technical challenges. Show proficiency in documentation and reporting aiding in clear communication. Display strong collaboration skills essential for working with cross-functional teams. Certifications Required Certified Product Manager (CPM) Omni Product Certification

Description And Requirements Design, implement, and manage the organization's IT infrastructure, including application systems, servers, storage, virtualization, and cloud services. Develop and maintain infrastructure architecture standards, policies, and procedures. Job Responsibilities Engineer solutions and establish standards for APM and agent deployments, including optimizations and tunings per requirements Adopt APM for usage in Cloud IaaS and PaaS models Devise an authentication and authorization model for APM within a standard Client security framework. Develop customizations, and automation as needed Architect a highly available and scalable infrastructure with appropriate monitoring and alerting mechanisms. Test and implement APM Monitoring Extensions appropriate for the Client’s technology stack (e.g. Webservers; Messaging Tiers, etc). Support automation scripts utilizing Python or develop automation with Ansible knowledge Design, configure, and implement automation solutions that use tools such as Ansible or AZDO Pipelines, based on business requirements. Collaborate with architects and development teams to ensure effective integration of applications. Familiar with change management concepts. Assists in building partnerships with project teams and works closely with internal and external customers and vendors. Creates change tickets on the ServiceNow Change Management System. Assists in the planning, forecasting, architecture, implementation, and identification of resource requirements for systems of low to moderate complexity. Configure APM instrumentation of applications on nodes, and application servers. Perform routine administrative tasks, including monitoring, logging, and health checks Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience on APM (Application Platform Monitoring) tools, agent deployments, and implementation of APM Agents for Java and DotNet-based applications Elastic Performance Troubleshooting End User Experience Monitoring Apache / Tomcat Run/Code Ansible (Automation) AZDO Pipelines Operating System Knowledge (Linux/Windows/AIX) Version control (GIT) Python Coding Skills Communication AppDynamics/Elastic (APM) Splunk Continuous Integration / Continuous Delivery (CI/CD) Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Summary: Here at MetLife, we are seeking an experienced Data Modeler/Solution Designer to join our team and help on our building data platform solution (known as the Data Exchange or “DAX”). This role will mainly help design, build data models, and oversee implementation of data pipelines on our Snowflake data platform(“DAX”) . You will work with Snowflake, Erwin and Matillion to develop scalable and efficient data pipelines that support our business needs. A strong understanding of data modeling principles is essential to build robust data pipelines based on our Data Architecture. Additionally, familiarity with DevOps models, CI/CD workflows and best practices is important. Key Responsibilities: Core Deliverables: Develop and deliver Conceptual/Logical/Physical data models Develop data mappings and transformation rules document Develop business glossaries (metadata) and relevant data model documentation (data dictionaries) for data and analytics solutions. Responsibilities: Work with business SMEs and data stewards to align data models according to business process. Ensure data architecture and data management principles are followed during development of new data models. Build data modelling standards, naming conventions and follow them during implementation. Work with data stewards, data management specialists to ensure metadata, data quality rules are implemented accurately. Integrate data from various source systems (e.g., databases, APIs, flat files) into Snowflake. Review and support the whole SDLC till go-live and post-production issues. This includes reviewing technical mapping documents, test cases, test plans and execution. Includes scheduling seamless deployment to go live. TECHNICAL TROUBLESHOOTING AND OPTIMISATION: Ability to conduct workshops with business SMEs and data stewards to understand the business processes. Data Profiling and analysis to establish strong hold on data. Conduct root cause analysis and recommend long-term fixes for recurring issues Conduct impact assessment for any upstream / downstream changes. Devops & Operations: Collaborate with Data Engineers and Tech BA, ensuring proper version control (Git, Bitbucket) and deployment best practices for data models. Ensure compliance with data governance, security. Qualifications: Bachelor’s degree in computer science or equivalent with demonstrated experience in delivery of data model and design for Data and analytics project delivery. Core SnowPro Certificate is highly desired Experience & Skills: 8+ years of experience as a Data Engineer/Data Modeler, preferably in a cloud-based environment. Strong experience with data modelling and data warehouse and data integration. Deep understanding of Snowflake, including performance optimization and best practices. Strong SQL skill is mandatory Solid understanding of data modeling concepts to build effective pipelines. Familiarity with DevOps workflows and working in environments with CI/CD, version control (Git, Bitbucket), and automated deployments. Strong problem-solving skills and the ability to troubleshoot pipeline issues effectively. Knowledge of data management / governance principles and their importance to dealing with data risk (for MetLife and relationship with regulators). Life Insurance or Banking experience including knowledge of financial / actuarial valuation methods and processes (preferred). About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Summary: A Big Data (Hadoop) Administrator responsible for supporting the installation, configuration, and maintenance of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Strong expertise in DevOps practices, automation, and scripting (e.g . Ansible , Azure DevOps, Shell, Python ) to streamline operations and improve efficiency is highly valued. Job Responsibilities: Assist in the installation, configuration, and maintenance of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Perform routine monitoring, troubleshooting, and issue resolution to ensure the stability and performance of Hadoop clusters. Develop and maintain scripts (e.g., Python, Bash, Ansible) to automate operational tasks and improve system efficiency. Collaborate with cross-functional teams, including application development, infrastructure, and operations, to support business requirements and implement new features. Implement and follow best practices for cluster security, including user access management and integration with tools like Apache Ranger and Kerberos. Support backup, recovery, and disaster recovery processes to ensure data availability and business continuity. Conduct performance tuning and optimization of Hadoop clusters to enhance system efficiency and reduce latency. Analyze logs and use tools like Splunk to debug and resolve production issues. Document operational processes, maintenance procedures, and troubleshooting steps to ensure knowledge sharing and consistency. Stay updated on emerging technologies and contribute to the adoption of new tools and practices to improve cluster management. Education: Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience Experience: 7+ Years Total IT experience & 4+ Years relevant experience in Big Data database Big Data Platform Management : Big Data Platform Management: Knowledge in managing and optimizing the Cloudera Data Platform, including components such as Apache Hadoop (YARN and HDFS), Apache HBase, Apache Solr , Apache Hive, Apache Kafka, Apache NiFi , Apache Ranger, Apache Spark, as well as JanusGraph and IBM BigSQL . Automation and Scripting : Expertise in automation tools and scripting languages such as Ansible, Python, and Bash to streamline operational tasks and improve efficiency. DevOps Practices : Proficiency in DevOps tools and methodologies, including CI/CD pipelines, version control systems (e.g., Git), and infrastructure-as-code practices. Monitoring and Troubleshooting : Experience with monitoring and observability tools such as Splunk, Elastic Stack, or Prometheus to identify and resolve system issues. Linux Administration : Solid knowledge of Linux operating systems, including system administration, troubleshooting, and performance tuning. Backup and Recovery : Familiarity with implementing and managing backup and recovery processes to ensure data availability and business continuity. Security and Access Management : Understanding of security best practices, including user access management and integration with tools like Kerberos. Agile Methodologies : Knowledge of Agile practices and frameworks, such as SAFe , with experience working in Agile environments. ITSM Tools : Familiarity with ITSM processes and tools like ServiceNow for incident and change management. Other Critical Requirement: Excellent Analytical and Problem-Solving skills Ability to work in a 24x7 rotational shift to support Hadoop platforms and ensure high availability. Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment Demonstrate willingness to learn and adopt new technologies and tools to improve operational efficiency About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version 11g to 19c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Participates in the design, implementation and maintenance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Participates in the develop and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participate in basic Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. working knowledge of ServiceNow ticketing system, KB article creation and maintenance, and CMDB maintenance 4+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in Oracle database Technical Skills 4+ years of related work experience with application database implementation; knowledge of all key Oracle utilities such as SQLPLUS, RMAN, OEM, Data Pump, Active Data Guard and OID. 2+ years Unix and Linux operating systems and 1 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Extensive experience in Backup and recovery (Data pump, RMAN, Rubrik). Good knowledge in performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR). Experience in Database switchover and failover. Working knowledge in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Other Critical Requirements Automation tools and programming such as Python and Ansible. Monitoring the database using Elastic and Oracle Enterprise monitoring (OEM) OCA or OCP 19c and above certification preferable Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements This position is responsible for design, development, implementation and support of Azure solutions in Big Data environment. Deliver new solutions and analyze/improve existing solutions, application migration in Azure Stack, Azure Databrick, Scala, Azure Data Factory, U-SQL, Dot Net, Python technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of Azure Applications. Build analytics solutions to support the required performance and scale Partner with the Server teams, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Code complex U-SQL queries Support Disaster Recovery implementation and testing as required Troubleshooting/Resolving issues and Performance tuning Begin tackling organizational impediments Strong collaboration with leadership groups and Design Leads Capable of coaching up Participate in cross-departmental efforts Leads initiatives within the community of practice Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor’s Degree in Computer Science, Information Systems, or related field. Experience Required – Total Experience of 9+ Atleast 6 years experience in Big Data Applications and Environments Atleast 6 years of experience working in an Engineering capacity (planning, design, implementation, configuration, upgrades, migrations, troubleshooting and support) of Applications using Azure Stack, Azure Data Lake, Azure Databricks, Azure Data Factory 4-5 years of experience in Coding complex U-SQL, Spark (Scala). 4-5 years of experience working in an Engineering capacity (planning, design, implementation, configuration, troubleshooting and support) on ETL 3-5 years of experience in designing and developing Scala using Azure Databricks 3-5 years of Experience in DotNet and PL/SQL Accomplished highly motivated and results driven, able to work independently with minimal supervision Ability to think strategically and effectively communicate solutions to various levels of management Preferred Experience with Big Data Ecosystem: Hortonworks Data Platform, HDFS, Hive, HBASE, Kafka and related data integration technologies Experience with T-SQL Knowledge and skills (general and technical) Azure Stack, Azure Data Lake, Azure Databricks, Azure Data Factory U-SQL, Spark (Scala) Any one or all of the scripting languages Powershell, Python, java script etc., C# DotNet PL/SQL, MSSQL, Other Databases Excellent communication skills About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Description And Requirements Design, implement, and manage the organization's IT infrastructure, including application systems, servers, storage, virtualization, and cloud services. Develop and maintain infrastructure architecture standards, policies, and procedures. Job Responsibilities Engineer solutions and establish standards for APM and agent deployments, including optimizations and tunings per requirements Adopt APM for usage in Cloud IaaS and PaaS models Devise an authentication and authorization model for APM within a standard Client security framework. Develop customizations, and automation as needed Architect a highly available and scalable infrastructure with appropriate monitoring and alerting mechanisms. Test and implement APM Monitoring Extensions appropriate for the Client’s technology stack (e.g. Webservers; Messaging Tiers, etc). Support automation scripts utilizing Python or develop automation with Ansible knowledge Design, configure, and implement automation solutions that use tools such as Ansible or AZDO Pipelines, based on business requirements. Collaborate with architects and development teams to ensure effective integration of applications. Familiar with change management concepts. Assists in building partnerships with project teams and works closely with internal and external customers and vendors. Creates change tickets on the ServiceNow Change Management System. Assists in the planning, forecasting, architecture, implementation, and identification of resource requirements for systems of low to moderate complexity. Configure APM instrumentation of applications on nodes, and application servers. Perform routine administrative tasks, including monitoring, logging, and health checks Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience on APM (Application Platform Monitoring) tools, agent deployments, and implementation of APM Agents for Java and DotNet-based applications Elastic Performance Troubleshooting End User Experience Monitoring Apache / Tomcat Run/Code Ansible (Automation) AZDO Pipelines Operating System Knowledge (Linux/Windows/AIX) Version control (GIT) Python Coding Skills Communication AppDynamics/Elastic (APM) Splunk Continuous Integration / Continuous Delivery (CI/CD) Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and purpose of relationship): MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Testing Salesforce CRM or IVR application and support UAT with good Insurance domain knowledge Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story. Work with Product Owner to resolve issues and defects Conduct postproduction / smoke testing Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) Writing test scenarios/test cases (Functional, System, Integration, and UAT) Preparing Estimates Perform and Support Testing (UAT) Defect Management (Specially Azure DevOps) Perform and support data setup activities and preparation of test data Working awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.) Good in verbal and written communication Should be able to do client communication About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Testing Salesforce CRM or IVR application and support UAT with good Insurance domain knowledge Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story. Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) Writing test scenarios/test cases (Functional, System, Integration, and UAT) Preparing Estimates Perform and Support Testing (QA, UAT) Defect Management (Specially QC) Perform and support data setup activities and preparation of test data Working awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.) Good in verbal and written communication Should be able to do client communication About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Retrieval of Sold_Case doc from WorkDesk/BIZFLOW Review UW Notes in WorkDesk/Bizflow (Notes Tab) Retrieve Process Checklist from SM Knowledge Center (Online Module) If PPO Dental, order Dental Cards via Quadient (web-based) Update Group Information and Class Structure in Structure Portlet & SoldCase Review all submission documents/tabs for missing information Review all downstream applications for accuracy Send emails via email templates Generate MetLife group insurance policies/certificates Process First Bill audit and reconcile billing system if required Initiate MetLink access Complete New Business case in WorkDesk/Bizflow About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Description And Requirements Insurance Associate Position Title:Associate Reports to (Responsibility Level):Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Position Summary Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accounting reconciliations and invoice creation and general queries pertaining to the cover of their scheme. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Job Responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email. Able to answer all levels of complex and technical queries, update policies, make necessary amendments and manage payment schedules. Demonstrates depth of understanding of data protection requirements and always complies and upholds checks and responsibilities. Handle all interactions with professionalism, integrity and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills, including complex scenarios.And demonstrates a mindset to find a way through and to turn difficult scenarios into customer advocate moments. Follow processes to address customer and broker requests – e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have strong background in customer service and/or administration role with 1-2 years’ experience. A good understanding of what’s important in the Financial Services sector, gained from working within the industry Technical Skills Excellent written and verbal communication skills. (Verbal communication limited with UK Ops Team) . Excellent customer service skills Excellent inter-personal skills, with the ability to liaise with people at all levels. Confident and professional telephone manner (Verbal communication limited with UK Ops Team) . Accurate and able to demonstrate a high level of organization skills. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to also work on own initiative. Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) Exceptional attention to detail GR1 qualification (preferred) Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided). Demonstrates core company values and upholds them with utmost integrity. Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

City/Cities Hyderabad Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 10155 Summary Description and Requirements Here at MetLife, we are seeking an experienced Data Modeler/Solution Designer to join our team and help on our building data platform solution (known as the Data Exchange or “DAX”). This role will mainly help design, build data models, and oversee implementation of data pipelines on our Snowflake data platform(“DAX”) . You will work with Snowflake, Erwin and Matillion to develop scalable and efficient data pipelines that support our business needs. A strong understanding of data modeling principles is essential to build robust data pipelines based on our Data Architecture. Additionally, familiarity with DevOps models, CI/CD workflows and best practices is important. Key Responsibilities Core Deliverables: Develop and deliver Conceptual/Logical/Physical data models Develop data mappings and transformation rules document Develop business glossaries (metadata) and relevant data model documentation (data dictionaries) for data and analytics solutions. Responsibilities Work with business SMEs and data stewards to align data models according to business process. Ensure data architecture and data management principles are followed during development of new data models. Build data modelling standards, naming conventions and follow them during implementation. Work with data stewards, data management specialists to ensure metadata, data quality rules are implemented accurately. Integrate data from various source systems (e.g., databases, APIs, flat files) into Snowflake. Review and support the whole SDLC till go-live and post-production issues. This includes reviewing technical mapping documents, test cases, test plans and execution. Includes scheduling seamless deployment to go live. Technical Troubleshooting And Optimisation Ability to conduct workshops with business SMEs and data stewards to understand the business processes. Data Profiling and analysis to establish strong hold on data. Conduct root cause analysis and recommend long-term fixes for recurring issues Conduct impact assessment for any upstream / downstream changes. Devops & Operations Collaborate with Data Engineers and Tech BA, ensuring proper version control (Git, Bitbucket) and deployment best practices for data models. Ensure compliance with data governance, security. Qualifications Bachelor’s degree in computer science or equivalent with demonstrated experience in delivery of data model and design for Data and analytics project delivery. Core SnowPro Certificate is highly desired Experience & Skills 8+ years of experience as a Data Engineer/Data Modeler, preferably in a cloud-based environment. Strong experience with data modelling and data warehouse and data integration. Deep understanding of Snowflake, including performance optimization and best practices. Strong SQL skill is mandatory Solid understanding of data modeling concepts to build effective pipelines. Familiarity with DevOps workflows and working in environments with CI/CD, version control (Git, Bitbucket), and automated deployments. Strong problem-solving skills and the ability to troubleshoot pipeline issues effectively. Knowledge of data management / governance principles and their importance to dealing with data risk (for MetLife and relationship with regulators). Life Insurance or Banking experience including knowledge of financial / actuarial valuation methods and processes (preferred). About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 10116 Description And Requirements Design, implement, and manage the organization's IT infrastructure, including application systems, servers, storage, virtualization, and cloud services. Develop and maintain infrastructure architecture standards, policies, and procedures. Job Responsibilities Engineer solutions and establish standards for APM and agent deployments, including optimizations and tunings per requirements Adopt APM for usage in Cloud IaaS and PaaS models Devise an authentication and authorization model for APM within a standard Client security framework. Develop customizations, and automation as needed Architect a highly available and scalable infrastructure with appropriate monitoring and alerting mechanisms. Test and implement APM Monitoring Extensions appropriate for the Client’s technology stack (e.g. Webservers; Messaging Tiers, etc). Support automation scripts utilizing Python or develop automation with Ansible knowledge Design, configure, and implement automation solutions that use tools such as Ansible or AZDO Pipelines, based on business requirements. Collaborate with architects and development teams to ensure effective integration of applications. Familiar with change management concepts. Assists in building partnerships with project teams and works closely with internal and external customers and vendors. Creates change tickets on the ServiceNow Change Management System. Assists in the planning, forecasting, architecture, implementation, and identification of resource requirements for systems of low to moderate complexity. Configure APM instrumentation of applications on nodes, and application servers. Perform routine administrative tasks, including monitoring, logging, and health checks Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience on APM (Application Platform Monitoring) tools, agent deployments, and implementation of APM Agents for Java and DotNet-based applications Elastic Performance Troubleshooting End User Experience Monitoring Apache / Tomcat Run/Code Ansible (Automation) AZDO Pipelines Operating System Knowledge (Linux/Windows/AIX) Version control (GIT) Python Coding Skills Communication AppDynamics/Elastic (APM) Splunk Continuous Integration / Continuous Delivery (CI/CD) Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and Purpose Of Relationship) MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 10076 Summary Description and Requirements A Big Data (Hadoop) Administrator responsible for supporting the installation, configuration, and maintenance of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Strong expertise in DevOps practices, automation, and scripting (e.g. Ansible, Azure DevOps, Shell, Python) to streamline operations and improve efficiency is highly valued. Job Responsibilities Assist in the installation, configuration, and maintenance of Cloudera Data Platform (CDP) and Cloudera Flow Management (CFM) streaming clusters on RedHat Linux. Perform routine monitoring, troubleshooting, and issue resolution to ensure the stability and performance of Hadoop clusters. Develop and maintain scripts (e.g., Python, Bash, Ansible) to automate operational tasks and improve system efficiency. Collaborate with cross-functional teams, including application development, infrastructure, and operations, to support business requirements and implement new features. Implement and follow best practices for cluster security, including user access management and integration with tools like Apache Ranger and Kerberos. Support backup, recovery, and disaster recovery processes to ensure data availability and business continuity. Conduct performance tuning and optimization of Hadoop clusters to enhance system efficiency and reduce latency. Analyze logs and use tools like Splunk to debug and resolve production issues. Document operational processes, maintenance procedures, and troubleshooting steps to ensure knowledge sharing and consistency. Stay updated on emerging technologies and contribute to the adoption of new tools and practices to improve cluster management. Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience Experience 7+ Years Total IT experience & 4+ Years relevant experience in Big Data database Big Data Platform Management: Big Data Platform Management: Knowledge in managing and optimizing the Cloudera Data Platform, including components such as Apache Hadoop (YARN and HDFS), Apache HBase, Apache Solr, Apache Hive, Apache Kafka, Apache NiFi, Apache Ranger, Apache Spark, as well as JanusGraph and IBM BigSQL. Automation and Scripting: Expertise in automation tools and scripting languages such as Ansible, Python, and Bash to streamline operational tasks and improve efficiency. DevOps Practices: Proficiency in DevOps tools and methodologies, including CI/CD pipelines, version control systems (e.g., Git), and infrastructure-as-code practices. Monitoring and Troubleshooting: Experience with monitoring and observability tools such as Splunk, Elastic Stack, or Prometheus to identify and resolve system issues. Linux Administration: Solid knowledge of Linux operating systems, including system administration, troubleshooting, and performance tuning. Backup and Recovery: Familiarity with implementing and managing backup and recovery processes to ensure data availability and business continuity. Security and Access Management: Understanding of security best practices, including user access management and integration with tools like Kerberos. Agile Methodologies: Knowledge of Agile practices and frameworks, such as SAFe, with experience working in Agile environments. ITSM Tools: Familiarity with ITSM processes and tools like ServiceNow for incident and change management. Other Critical Requirement Excellent Analytical and Problem-Solving skills Ability to work in a 24x7 rotational shift to support Hadoop platforms and ensure high availability. Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment Demonstrate willingness to learn and adopt new technologies and tools to improve operational efficiency About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Location - Bangalore, Noida, Coimbatore Experience : 12+ yrs ** Work mode- Hybrid ** Immediate Joiners will be preferred** Must Have-- 1. Product / Software development experience - custom-based or enterprise software -managing software projects 2. Project Implementation 3. US /UK client interactions -customer-facing role 4. Hybrid - Agile & waterfall (good to have waterfall) 5. MS projects and good understanding on mpp tool ( Microsoft project plan tool) 6. SDLC understanding 7. end to end project management experience 8. PMP certification - added advantage 9. Fluent communication without MTI and grammatical mistakes is must. Roles and Responsibilities: · Prepare the project plan and maintain the base version and latest version and obtain client approval as needed. · Set up the communication channel with client and internal management/project team for all Symphony Implementation projects. · Triage any requirements along with team and arrive at solutions or seek assistance from management to meet the project committed timelines. · Lead the implementation entirely and close out on the client post go-live with hand holding the client to the support team. · Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client. · Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives that are captured in the SOW are achieved with exceptional quality. · Ensure that all the supporting teams such as PE, Support, Annuities, Rules, Paralegal teams are utilized in case of need for any implementation as per the agreement. · Engage and/or contribute to minimum 3 process improvement initiatives that enables project delivery and seamless client support. · Limit functional bugs to a set percentage for every implementation into Production. · Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule. · Maintain and provide the relevant data for project status and progress whenever management requests for it. · To train self and the team members on the Implementation process and on client data validation · Hands-on experience in Project Management using any tool and in activities such as Project estimation, planning, costing, team timesheet maintenance, preparing proposal, RFP etc. · Good understanding of design & solution process will be added advantage. · Hands on experience in handling ;Fixed price projects & restricting scope creep and resource wastage. · Excellent verbal and written communications are a must for this role.

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 10081 Description And Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version 11g to 19c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Participates in the design, implementation and maintenance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Participates in the develop and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participate in basic Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. working knowledge of ServiceNow ticketing system, KB article creation and maintenance, and CMDB maintenance 4+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in Oracle database Technical Skills 4+ years of related work experience with application database implementation; knowledge of all key Oracle utilities such as SQLPLUS, RMAN, OEM, Data Pump, Active Data Guard and OID. 2+ years Unix and Linux operating systems and 1 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Extensive experience in Backup and recovery (Data pump, RMAN, Rubrik). Good knowledge in performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR). Experience in Database switchover and failover. Working knowledge in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Other Critical Requirements Automation tools and programming such as Python and Ansible. Monitoring the database using Elastic and Oracle Enterprise monitoring (OEM) OCA or OCP 19c and above certification preferable Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 8602 Description And Requirements Testing Salesforce CRM or IVR application and support UAT with good Insurance domain knowledge Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story. Work with Product Owner to resolve issues and defects Conduct postproduction / smoke testing Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) Writing test scenarios/test cases (Functional, System, Integration, and UAT) Preparing Estimates Perform and Support Testing (UAT) Defect Management (Specially Azure DevOps) Perform and support data setup activities and preparation of test data Working awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.) Good in verbal and written communication Should be able to do client communication About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 10059 Description And Requirements Design, implement, and manage the organization's IT infrastructure, including application systems, servers, storage, virtualization, and cloud services. Develop and maintain infrastructure architecture standards, policies, and procedures. Job Responsibilities Engineer solutions and establish standards for APM and agent deployments, including optimizations and tunings per requirements Adopt APM for usage in Cloud IaaS and PaaS models Devise an authentication and authorization model for APM within a standard Client security framework. Develop customizations, and automation as needed Architect a highly available and scalable infrastructure with appropriate monitoring and alerting mechanisms. Test and implement APM Monitoring Extensions appropriate for the Client’s technology stack (e.g. Webservers; Messaging Tiers, etc). Support automation scripts utilizing Python or develop automation with Ansible knowledge Design, configure, and implement automation solutions that use tools such as Ansible or AZDO Pipelines, based on business requirements. Collaborate with architects and development teams to ensure effective integration of applications. Familiar with change management concepts. Assists in building partnerships with project teams and works closely with internal and external customers and vendors. Creates change tickets on the ServiceNow Change Management System. Assists in the planning, forecasting, architecture, implementation, and identification of resource requirements for systems of low to moderate complexity. Configure APM instrumentation of applications on nodes, and application servers. Perform routine administrative tasks, including monitoring, logging, and health checks Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience on APM (Application Platform Monitoring) tools, agent deployments, and implementation of APM Agents for Java and DotNet-based applications Elastic Performance Troubleshooting End User Experience Monitoring Apache / Tomcat Run/Code Ansible (Automation) AZDO Pipelines Operating System Knowledge (Linux/Windows/AIX) Version control (GIT) Python Coding Skills Communication AppDynamics/Elastic (APM) Splunk Continuous Integration / Continuous Delivery (CI/CD) Other Requirements (licenses, Certifications, Specialized Training – If Required) Working Relationships Internal Contacts (and Purpose Of Relationship) MetLife internal partners External Contacts (and purpose of relationship) – If Applicable MetLife external partners About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 9954 Description And Requirements Testing Salesforce CRM or IVR application and support UAT with good Insurance domain knowledge Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story. Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) Writing test scenarios/test cases (Functional, System, Integration, and UAT) Preparing Estimates Perform and Support Testing (QA, UAT) Defect Management (Specially QC) Perform and support data setup activities and preparation of test data Working awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.) Good in verbal and written communication Should be able to do client communication About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 8810 Description And Requirements Retrieval of Sold_Case doc from WorkDesk/BIZFLOW Review UW Notes in WorkDesk/Bizflow (Notes Tab) Retrieve Process Checklist from SM Knowledge Center (Online Module) If PPO Dental, order Dental Cards via Quadient (web-based) Update Group Information and Class Structure in Structure Portlet & SoldCase Review all submission documents/tabs for missing information Review all downstream applications for accuracy Send emails via email templates Generate MetLife group insurance policies/certificates Process First Bill audit and reconcile billing system if required Initiate MetLink access Complete New Business case in WorkDesk/Bizflow About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 23-Jun-2025 Job ID 9992 Description And Requirements Insurance Associate Position Title: Associate Reports to (Responsibility Level): Assistant Manager Supervises: NA Location: Jaipur Global Grade GG 8 Complexity PID/s Load Mapping: Position Summary Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accounting reconciliations and invoice creation and general queries pertaining to the cover of their scheme. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Job Responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email. Able to answer all levels of complex and technical queries, update policies, make necessary amendments and manage payment schedules. Demonstrates depth of understanding of data protection requirements and always complies and upholds checks and responsibilities. Handle all interactions with professionalism, integrity and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills, including complex scenarios. And demonstrates a mindset to find a way through and to turn difficult scenarios into customer advocate moments. Follow processes to address customer and broker requests – e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have strong background in customer service and/or administration role with 1-2 years’ experience. A good understanding of what’s important in the Financial Services sector, gained from working within the industry Technical Skills Excellent written and verbal communication skills. (Verbal communication limited with UK Ops Team) . Excellent customer service skills Excellent inter-personal skills, with the ability to liaise with people at all levels. Confident and professional telephone manner (Verbal communication limited with UK Ops Team) . Accurate and able to demonstrate a high level of organization skills. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to also work on own initiative. Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) Exceptional attention to detail GR1 qualification (preferred) Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided). Demonstrates core company values and upholds them with utmost integrity. Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As a Senior Business Analyst, you will be responsible for overseeing the successful delivery of projects. The role involves collaborating with cross-functional teams to define project requirements, implementing process improvements, managing risks, and ensuring that projects meet customer expectations in terms of budget, quality, and timelines. You will work with senior stakeholders to facilitate decision-making, lead business analysis activities, and continuously improve processes within a dynamic and fast-paced environment. What You’ll Do Lead the initial project scope and analysis activities Lead/Facilitate detailed Solution Definition meetings, ensuring track meetings are well defined and address the necessary material to drive to a holistic solution Facilitate solution planning sessions to ensure efficient use of time with take-aways for internal alignment if necessary Incorporate knowledge of the existing client implementation and business offerings as consideration of impact and alignment when driving scoping sessions Act as the voice of the customer to translate the business objective into an approach prescribed by Zinnia Ensure solutions for each client adhere to the Zinnia IT framework, architectural strategic direction and support the clients’ business objective Provide thought equity to identify new and innovative business analysis tools and techniques in response to business needs Assist other Capability areas in identifying scope changes and facilitating the dissemination of information to the appropriate Delivery Team Support the movement of internal and external project requests through the estimation process Assist with training program and associated documentation to support knowledge repositories What You’ll Need Bachelor’s degree in computer information systems, Business Administration, or a related field, or equivalent work experience 4-6 years in business and / or systems analysis or related experience preferred Knowledge and experience working in the insurance industry and company framework. Strong knowledge and practice of the techniques necessary to manage the activities related to planning and requirements/analysis phases of the SDLC (Software Development Life Cycle) Hands-on leader who knows the day-to-day aspects of tasks well enough to offer clear direction to team members Outlook/Word//Excel/PowerPoint experience, with knowledge of Project Management tools Proficiency in Jira for task and project tracking, managing sprint cycles, and reporting. Strong project management skills Strong Relationship Building skills Strong analytical skills Excellent oral/written communications skills and relationship management skills Ability to work as part of a cross-functional, global team. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

Job Description A Software Engineer - C++ designs, develops, and tests high-performance software applications using C++, focusing on optimizing system functionality, ensuring code quality, and solving complex technical problems. Responsibilities Understand the Requirements, Design, Implement and Unit Test the components/features of NGM Financial model & models Qualifications Educational Qualification: B Tech or M Tech in CS or IT Total Experience: 2-4 years Must Have Skills Strong Programming skills in C++ and STL Strong analytical and problem-solving skills Strong in algorithms and data structures Good in program design techniques and performance optimization techniques in particular. Multi-threading development experience Good communication skills Enthusiasm, energy, and creativeness Nice To Have Experience in Product companies Good understanding of software development life cycle Experience in parallel computing application development About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice

Job Description A Software Engineer - C++ designs, develops, and tests high-performance software applications using C++, focusing on optimizing system functionality, ensuring code quality, and solving complex technical problems. Responsibilities Understand the Requirements, Design, Implement and Unit Test the components/features of NGM Financial model & models Interface with various teams such as Research, Product Management, SDG and QA Needs to be Hands-on Qualifications Educational Qualification : B Tech or M Tech in CS or IT Total Experience : 4-6 years Must Have Skills Strong Programming skills in C++ and STL Strong analytical and problem-solving skills Strong in algorithms and data structures Strong in program design techniques and performance optimization techniques in particular. Experience in multi-threading and parallel computing application development Good in software effort estimation and scheduling Ability to work independently with less supervision Good communication skills Experience in developing Windows-based commercial software in a product company Familiarity with Agile process Enthusiasm, energy, and creativeness Possess a positive attitude and ability to multi-task, stay organized in a dynamic teamwork environment Nice To Have Experience in Product companies Working knowledge of SQL Knowledge of .NET framework with C# Should be able to understand and implement mathematical algorithms Should possess excellent listening, verbal, and written communication skills About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice

Brief Description QA Technical Lead Position Summary The Quality Assurance Technical Lead is an integral part to the success of Hexure’s products and company and is responsible for ensuring high quality and reliability of software deliveries to our clients across all platforms. The Quality Assurance Technical Lead will be responsible for coordinating QA tasks and projects and assisting in the coordination of all testing efforts for their team. The Quality Assurance Technical Lead will assist in the creation and execution of test plans and test cases to ensure adherence to specified requirements. The Quality Assurance Technical Lead will be experience in performing functional, regression, integration, and system testing using a combination of manual testing and automated tools to validate end to end system performance. The Quality Assurance Technical Lead provides support to their team members by administering training, ensuring that the team follows testing best practices, and fostering a culture of quality and collaboration within the team and across departments. The Quality Assurance Technical Lead will partner with upstream solutions consultants, developers, and configurators to ensure completeness of the specifications and unit testing to increase automatability of QA team test cases. The Quality Assurance Technical Lead will drive automation with team training and maintenance of a robust test plan/case/script library. About US (Hexure India) Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind Employment Benefits Package Includes 100% employer paid medical insurance for family, 100 % employer paid accidental insurance. 100% employer paid term insurance. Pre-tax savings programs and retirement planning programs. Parking, Team Building Activities, Employee Appreciation Events. Hybrid work schedule. Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave. Casual work environment with 5-day week. Deliverables And Performance Measures Team leadership. Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring. Quality Assurance Strategy. Develop, implement, and maintain comprehensive processes and standards. Identify and mitigate risks in the testing cycle. Testing Management. Oversee the planning, design, and execution of manual and automated test cases. Ensure thorough testing of enhancements, bug fixes, and new features. Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria. Process Improvements. Continuously improve workflows and tools to increase efficiency. Stay updated on emerging QA technologies and trends. Reporting and Documentation. Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc…). Document and communicate test results, defects, and resolutions to stakeholders. Preferred Skills Firelight/Foresight experience. Experience with QA automation tools and automated testing including the use of AI. What Will Make You Successful 9-12 years’ experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET. Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products. Life Insurance and Annuities Proficiency. Insight into nonfunctional testing. Core Values Courage: At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed. Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers. Resilient: We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles. Inquisitive: At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation. Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments. Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth. Where We See This Role Going We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles. Quality Assurance manager Expected Hours Of Work This is a full-time position with regular office hours Monday through Friday. This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.