142025 Analyze Jobs - Page 8

Job Summary: Candidate will be responsible for promoting the assigned country by driving brand awareness, promoting global universities, customer engagement, career counseling and product trainings. This role offers the opportunity to make a significant impact on our company's success and shape the future of our brand internally and at different platforms. Key Responsibilities: Manage the student recruitment process, including career counseling and effective guidance throughout the process. Holding and organizing country and University specific promotional webinars, podcasts, etc. Representation at national and international events for the Organization. Managing university course finder mechanism. Day to day correspondence and email received from universities reg. update course/intake and for management. Attending virtual exhibitions events / webinars / training sessions etc. Attending workshops organized by the universities. Stay informed about industry trends, emerging technologies, and best practices in marketing, continually seeking opportunities for innovation and improvement. Requirements: 1. Bachelor’s degree in business, marketing, international business or a related field 2. Minimum 3 years of experience in the Overseas Education industry. 3. Demonstrated strategies developing effective business and collaborative 4. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with Partner university and institutions, students, parents,and internal teams 5. Strong analytical skills, with the ability to track and analyze performance metrics, and make data-driven decisions 6. Ability to work collaboratively with cross-functional teams.

DESCRIPTION NOTE - This is a Fixed Term contractual role Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows Create prescriptive actions for quality issues Partner with customers, operations and internal support teams to optimize workflow quality Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements Analyze data trends and develop solutions Monitor quality performance and coach operations teams Create and maintain quality metrics reports Handle customer escalations and recommendations Evaluate and suggest improvements for quality tools Support process documentation and implementation BASIC QUALIFICATIONS * Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling • Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities PREFERRED QUALIFICATIONS Experience with speech or language data preferred Ability to work in ambiguous environments Project management experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description: Social Media Marketing Manager Location: Okhla, South Delhi Budget: Up to ₹7 LPA Working Days: 5.5 Days About the Role We are looking for a dynamic Social Media Marketing Manager to lead our online presence and brand visibility. The ideal candidate will have hands-on experience in managing social media for B2B brands, e-commerce companies, or digital marketing agencies. Roles & Responsibilities Manage and grow all social media platforms (Instagram, LinkedIn, Facebook, YouTube, etc.) for the company. Handle the end-to-end shoot process – ideation, coordination, execution, and content delivery. Willingness to travel to different shoot locations as per project requirements. Analyze current industry trends, competitor activity, and company’s social media performance data to drive strategies. Develop engaging content calendars and campaigns that align with business objectives. Collaborate with cross-functional teams (design, content, sales, etc.) to deliver consistent brand messaging. Monitor performance KPIs and prepare regular reports on ROI, engagement, and growth. Requirements Minimum 3+ years of relevant experience in Social Media Marketing. Proven track record with B2B brands, e-commerce, or agency background. Strong understanding of digital trends, analytics, and content creation. Ability to work under tight deadlines and deliver creative campaigns. Candidates who can join within 7 days will be preferred.

About this role: Wells Fargo is seeking a Senior Infrastructure Engineer The Software Engineer will design, develop, and implement near real-time data streams, ingesting and enriching business and operational data from various sources across the organization as part of a new enterprise observability platform. In this role, you will: Participate in low to moderately complex initiatives and projects associated with the technology domain, including installation, upgrades, and deployment efforts Identify opportunities for service quality and availability improvements within the technology domain environment Design, code, test, debug, and document for low to moderately complex projects and programs associated with technology domain, including upgrades and deployments Review and analyze technical assignments or challenges that are related to low to medium risk deliverables and that require research, evaluation, and selection of alternative technology domains Present recommendations for resolving issues or may escalate issues as needed to meet established service level agreements Exercise some independent judgment while also developing understanding of given technology domain in reference to security and compliance requirements Provide information to technology colleagues, internal partners, and stakeholders Required Qualifications: 2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in software engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Should have experience with the below skill sets Java, Spring Boot, Kafka PostgreSQL/Mongo DB Python Programming languages DevSecOps Experience Cloud experience on Kubernetes, OCP, TAS Job Expectations: This engineer will perform the development activities on a day to day activities and develop microservices application Able to Develop and deploy using the DevOps Toolchain and deploy the applications in SpringBoot Able to implement the NFRs using the best practices and ensure no leakages Posting End Date: 25 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Description: Influencer Marketing Manager Location: Okhla, South Delhi Budget: Up to ₹7 LPA Working Days: 5.5 Days About the Role We are looking for an experienced Influencer Marketing Manager who can build and execute influencer-led campaigns to strengthen our brand presence. The ideal candidate will have prior experience in B2B, e-commerce, or agency setups and should be able to manage influencer relations, collaborations, and campaign performance end-to-end. Roles & Responsibilities Identify, connect, and collaborate with relevant influencers, content creators, and industry experts to amplify brand visibility. Plan and execute influencer campaigns across multiple platforms (Instagram, YouTube, LinkedIn, etc.). Negotiate contracts, deliverables, and budgets with influencers/agencies. Should have experience working with celebrities or mega influencers for brand campaigns. Coordinate shoots and campaign deliverables , ensuring alignment with brand guidelines. Track, analyze, and report on campaign ROI, engagement, and reach metrics . Build and maintain long-term relationships with influencers and digital communities. Stay updated on trends, competitor activity, and emerging platforms to suggest innovative campaign ideas. Willingness to travel to different shoot/event locations as per campaign needs. Requirements Minimum 3+ years of experience in Influencer Marketing. Proven track record of executing influencer campaigns for B2B brands, e-commerce companies, or agencies . Prior experience in working with celebrities or mega influencers . Strong negotiation, communication, and relationship management skills. Ability to analyze data and measure campaign success. Candidates who can join within 7 days will be preferred.

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ServiceNow - Platform Core. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We're Hiring! – Team Leader (EdTech Sales) CTC: Up to ₹7.5 LPA (Includes Incentives & Benefits) Location: D Mall, Rohini West, New Delhi – 110085 Working Days: 6 Days a Week Shift: 9:30 PM – 6:30 AM (US Shift) Interview Mode: In-Person Only HR Conatct: Vimlesh Singh - 9958773900 About Aimlay Aimlay is a premier EdTech counselling firm with over 15 years of experience, dedicated to assisting working professionals in achieving their academic and career goals. We specialize in providing comprehensive support for Ph.D., UG/PG, H.D admissions and various other academic courses offered by renowned universities worldwide. Our mission is to support & provide opportunities to individuals in pursuing academic excellence while seamlessly managing their professional commitments. Your Role: Team Leader – EdTech Sales Step into a leadership role where you're not just managing a team—you’re building success stories. Key Responsibilities Team Leadership: Lead and inspire a team of dynamic education counsellors. Connect & Convert: Transform inbound leads into successful partnerships through strategic follow-up and compelling outbound outreach. Drive Results: Consistently achieve ambitious targets while maintaining the highest standards of client satisfaction. Collaborate & Grow: Partner with internal teams and share insights that elevate everyone’s performance. Performance Monitoring: Monitor performance and ensure team KPIs & targets are met. Client Relationship Management: Manage client relationships with professionalism & care. Sales Analytics: Analyze and report sales metrics (daily/weekly/monthly). Team Collaboration: Ensure synchronized team productivity and collaboration. CRM Management: Use CRM tools to track leads, progress, and conversions. Lead Conversion: Transform inbound leads into successful partnerships through strategic follow-up and compelling outbound outreach. Cross-Functional Collaboration: Partner with internal teams and share insights that elevate everyone’s performance. Team Development: Coach, mentor, and boost team motivation. Target Achievement: Consistently achieve ambitious targets while maintaining the highest standards of client satisfaction. Client Query Resolution: Resolve client queries with tailored, impactful solutions. Client Acquisition: Identify and implement strategies for new client acquisition. What You Need to Succeed Experience: EdTech/Inside Sales experience is a must. Leadership: Proven team leadership in the education industry. Communication Skills: Strong command of English (verbal & written). Client Handling: Excellent client handling, negotiation, and interpersonal skills. CRM Proficiency: Proficiency in CRM tools and reporting. Adaptability: Ability to thrive in a target-driven, high-pressure environment. Mindset: Quick learner, solution-focused, and energetic. Why Join Aimlay? Global Outreach: Expanding our reach and impact, connecting with diverse communities and fostering international collaborations. Growth Trajectories: Clear and dynamic growth paths for your career. Leadership Ladder: Structured leadership development from emerging leaders to seasoned executives. Competitive Compensation Package: Attractive base salary with unlimited performance-based incentives. Accelerated Career Advancement: Fast-track your professional journey in a rapidly expanding industry. Global Exposure: Collaborate with a leading Indian EdTech brand operating on a global scale. Inclusive Work Culture: Thrive in a supportive and collaborative team environment. Transparent Communication: Open-door policy where your ideas and feedback are valued. Expert Guidance: Mentorship from seasoned industry leaders. Employee Engagement: Participate in team events, monthly engagement activities, and recognition programs. Unlimited Growth Potential: Shape your career trajectory with uncapped opportunities. Ready to Lead a Team That Changes Lives? If you're passionate about education, leadership, and making a real impact — Join Aimlay and shape the future of learning. Apply Now – Great leaders build greater futures! Vimlesh Singh Recruitment Team +91 9958773900 | srexec.ta@aimlay.com

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field. Experience in presenting to technical stakeholders and executive leaders. Experience in content policy, anti-abuse, or customer support operations and in data analysis or coding (e.g., Python). Preferred qualifications: Knowledge of international and geopolitical events and their impact on global companies. Ability to work through ambiguity in a changing and pressure environment. Excellent communication skills with the ability to work in cross-functional teams (e.g., stakeholders and executives). Excellent problem-solving and thinking skills with attention to detail. About the job The Trust and Safety team has the responsibility of protecting Google's users by ensuring their online safety by fighting abuse and badness across Google products. In this role, you will develop and manage cross-functional relationships with Operations, Engineering, Product and Legal teams in a effort to improve processes for identifying and resolving policy and quality issues on Search and Generative AI. You will be responsible to analyze market trends, set forward-looking strategy, and implement solutions to solve user safety and quality issues to ensure a quality user experience across Search and Generative AI products. You will understand the user and use operational and technical acumen to protect the users. You will work globally and cross-functionally to navigate testing online safety situations and manage abuse and fraud cases. You will work with sensitive content or situations and may be exposed to graphic, controversial or upsetting topics or content.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. Responsibilities Perform on-call responsibilities on a rotating basis, including weekend coverage, and make policy decisions and implement fixes. Ensure trust and reputation not only for Search and Generative AI, but also for Google as a brand and company by fighting abuse. Analyze data on past escalations to drive process, product, and policy improvements, and manage policy escalations processes across Search, News, Google Assistant and Generative AI. Analyze market trends, set forward-looking strategy, and implement solutions to solve user safety and quality issues, to ensure a quality user experience across Search and Generative AI products. Develop and manage cross-functional relationships with Engineering, Product, Legal and Operations teams. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer experience. Key Responsibilities Deliver high-quality technical support via chat, phone, and web channels, ensuring timely and effective resolution of customer issues. Triage and troubleshoot software incidents, escalating complex or code-related issues to Sustained Engineering as needed. Leverage diagnostic tools such as browser developer tools, API testing platforms (e.g., Postman), and log analysis tools to investigate and troubleshoot technical issues with moderate guidance Author and maintain Knowledgebase articles using KCS (Knowledge-Centered Service) methodologies to promote self-service and reduce case volume. Participate in after-hours support rotations based on product, region, or team requirements. Maintain accurate and professional case documentation, ensuring all interactions are clear, concise, and actionable. Analyze case trends and categorize incidents to identify root causes and inform product improvements. Act as a liaison between customers and internal teams for service-related needs, ensuring a seamless support experience. Stay current on product updates, new features, and industry best practices to provide informed support. Communicate technical concepts clearly to both technical and non-technical audiences. Embrace change and contribute to continuous improvement initiatives within the support organization. Qualifications Hands-on experience in Technical support, IT helpdesk, or contact center role, preferably in a B2B SaaS environment. Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently. Familiarity with CRM or case management systems (e.g., Salesforce, Zendesk). Excellent written and verbal communication skills. Demonstrated ability to learn new technologies quickly and adapt to evolving environments. Customer-first mindset with a commitment to delivering exceptional service. Ability to collaborate across teams and manage multiple priorities in a fast-paced setting. High school diploma required; additional technical certifications or coursework are a plus. Experience with one or more of the following: Educational or professional experience in troubleshooting web applications, cloud platforms, infrastructure, or single-page applications. General understanding of authentication processes, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Prior experience in a technical support environment, especially supporting educational software, parents, or K–12 schools. Familiarity with the North American education system. College degree in Accounting or Finance, or hands-on experience in bookkeeping. Proven technical troubleshooting experience in a customer-facing role. Experience with merchant processing, payment facilitators, payment platforms, or credit card/payment services providers. Understanding of APIs (Application Programming Interfaces) and their role in system integrations. Experience in troubleshooting email deliverability, including knowledge of SPF, DKIM, and DMARC protocols. Familiarity with alternative payment methods such as PayPal, Venmo, and Apple Pay. Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Requisition ID: 71190 Date: Aug 20, 2025 Location: Bengaluru, Telangana, IN Department: Customer Service Description: At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary This is a client facing role that works to engage and enable our customers by effectively managing the customer's needs to truly create a differentiated customer experience. As the trusted advisor and advocate for our customers, the Assoc, Customer Engagement manages the relationship holistically, along with the account managers for their assigned customers throughout the sales lifecycle. The Assoc, Customer Engagement is a self-starter who is an effective communicator and able to transfer the customers' requirements to all parties involved. This role will partner with Account Managers, Technical Customer Services, Demand Planning, Sales Operations and Supply chain/Operations to manage an integrated, complementary account management strategy focused on phenomenal customer satisfaction. Within West the Assoc, Customer Engagement will be an advocate for their customers and work across the company to ensure that their customers receive the best experience. Essential Duties and Responsibilities Providing differentiating service for Strategic Accounts, owning our customers journey Aligning with Global counterparts to create one global customer experience Serving as SPOC for all customer relationship matters within the assigned accounts Identifying key customer stakeholders and develop strategies to build trusted advisor relationships with them Maintaining a regular interaction with assigned accounts to proactively identify potential issues and additional potential opportunities Champion for Customer Experience Improvement in close cooperation with Digital Customer Experience unit Sustaining a sense of urgency across the organization to solve customer issues Customer Satisfaction, as measured by NPS (Net Promoter Score) Handling daily customer interactions professionally and patiently by phone and email Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc Informing customers of interruptions to order schedule and review next best outcome together Assisting in providing reporting to customer: open order schedules, forecast, lead time reports, and sales history, following up on transport queries, Track and Trace Managing deviation agreements Assisting in resolving invoicing discrepancies with internal AR, supporting the Dunning process Process owner for Customer Dialogue whilst still maintaining common sense approach to simple tasks Performs other duties as assigned Education Bachelor’s degree or completed vocational training (apprenticeship) and respective professional experience, vocational training (apprenticeship) or appropriate professional experience can be substituted required Work Experience Knowledge or experience with ERP tools like SAP with Sales and Distribution required and Minimum 3 years Up to 3 years of experience in client services or customer service required and Prefer 2-3 years’ direct experience in customer interaction roles preferred Preferred Knowledge, Skills and Abilities Working knowledge of MS Office or the willingness to learn it quickly Ability to deliver great customer experience and to be invigorated by constant personal interaction Strong communication skills Strong people skills – approachable, good listener, empathetic Strong learning capacity Ability to work independently in global environment Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Able to comply with the company’s safety and quality policies at all times Travel Requirements 5%: Up to 13 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities Position operates in a professional office environment. May stand or sit for extended periods of time Read and interpret data, information and documents Must maintain the ability to work well with others in a variety of situations Must be able to multi-task, work under time constraints, problem solve, and prioritize Ability to make independent and sound judgments Observe and interpret situations, analyze and solve problems West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad - Virtual IND, UP, Uttar Pradesh - Virtual IND, KA, Bangalore - Virtual IND, TN, Chennai - Virtual IND, DL, Virtual IND, WB, Kolkata - Virtual IND, MH, Mumbai - Virtual IND, AP, Virtual IND, RJ, Jaipur - Virtual IND, PB, Chandigarh - Virtual Amazon Vendor Services Sales, Advertising, & Account Management

DESCRIPTION NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a fast-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is a team focused on driving higher quality at lower cost through standard work leveraging central management of the network. Central Operations (CO) supports daily planning and execution functions that impact Delivery Station (DS) operations across the AMZL and EDSP/XPT network. CO aims to bring efficiencies to processes through standardization, programmatic interventions and automations that improve planning, scheduling and routing efficiencies, reduce cost and free up time for station operators to focus on operational work. We cover the following functional areas with global parity: (i) Central Allocation - removes operator judgement on channel allocation by planning via O-TREAT (4 week to 1 week ahead) & 24 hour forecasting based D-1 capacity adjustments, (ii) Centralized Routing and Scheduling (CRS) – executes block scheduling (1 week ahead, D-1 block release) and route planning (D-day) of on-road capacity centrally, (iii) CO Systems Management (COSM) - performs station jurisdiction and sector configurations via JAS (Jurisdiction Authority Service), and handles sort & route planning configurations, (iv) Driver Support (CO DS) – aims to streamline the delivery process for DSPs and drivers by coordinating rescues through global tools - Rescue Planner (RP) & Mission Control (MC) and, (v) providing channel support for DSP, Flex and Hub DP along with account and payment management – WST entry validation, invoicing and weather incentives. CO team embarked on the journey of becoming operations execution partner of NA and EU COs in Jun’21 with an immediate objective of leveraging people cost benefits through targeted offshoring and in the long term, standardizing AMZL CO processes and technology in NA and EU and RoW (Rest of World) countries to establish worldwide parity, providing a platform for knowledge sharing and building a hybrid structure for local innovation and speed to market while optimizing gearing ratios and cost structures. We named the broader program MARCOPOLO. Marcopolo Vision: NOC’s vision is to build a global Center of Excellence by being the prime provider of Last Mile Central Operations (CO) execution services to NA, EU and RoW marketplaces in next 3 years. This org will - 1) provide 24x7 coverage to all geographies, 2) leverage centralization at scale to optimize HC through improved Operator Utilization by unlocking synergies across time zones, 3) ensure at par or better SLA and quality by closely monitoring audit performance, 4) enable operational parity and standardization across workstreams and geographies, 5) leverage in-house automation team to automate manual execution, 6) work closely with in-country program and operations teams to provide inputs on large scale process improvement programs including hands-off-the-wheel automations, 7) support global expansion and standardization, leverage learnings and best practices across geographies and 8) facilitate joint OP request submission exercises to product and tech teams by incorporating use cases across geographies. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. We are open to hiring candidates to work out of Hyderabad and willing to come to office all 5 working days of the week Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics PREFERRED QUALIFICATIONS Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Summary As a TM-T&S Payments Specialist you will play a crucial role in managing and optimizing payment processes within our organization. With your expertise in MS Excel and online domain skills you will ensure efficient and accurate transaction handling. This hybrid role offers the opportunity to work in a dynamic environment contributing to the companys growth and societal impact. Responsibilities Manage and optimize payment processes to ensure efficiency and accuracy in transaction handling Collaborate with cross-functional teams to streamline payment operations and improve workflow Utilize MS Excel to analyze payment data and generate insightful reports for decision-making Implement best practices in online payment systems to enhance security and user experience Monitor payment trends and provide recommendations for process improvements Ensure compliance with industry standards and regulations in payment processing Develop and maintain documentation for payment procedures and protocols Provide technical support and guidance to team members on payment-related issues Coordinate with vendors and partners to resolve payment discrepancies and issues Conduct regular audits of payment systems to identify and rectify errors Lead initiatives to integrate new payment technologies and platforms Oversee the implementation of payment solutions that align with business objectives Foster a culture of continuous improvement within the payment operations team Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting Exhibit strong knowledge of online payment systems and technologies Possess excellent problem-solving skills to address payment-related challenges Show ability to work collaboratively in a hybrid work model Have experience in managing payment processes in a dynamic environment Display strong communication skills for effective collaboration with stakeholders Maintain attention to detail in handling payment transactions. Certifications Required nas

JOB DESCRIPTION Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Chief Technology Office team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 3+ years applied experience Proficient in platform skills across Linux, UNIX, and Windows, with extensive knowledge in application and middleware support. Experience in automation and configuration tools such as Ansible, Puppet, and Chef. Hands on programming languages including Python and Java. Managing critical application outages in large-scale operations, conducting root cause analysis, and implementing remediation strategies. Experienced in instrumentation, monitoring, alerting, and responding to performance and availability issues using tools like Dynatrace, AppDynamics, and Splunk. Proficient with Jenkins, GIT, CI/CD pipelines, and Agile and Scrum methodologies Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Understanding of concepts and principles behind DevOps and SRE. Knowledge of Cloud Engineering & understanding of private cloud principles and exposure to public cloud offerings such as AWS/Azure/Google cloud or similar technology is preferred ABOUT US

DESCRIPTION This is a fixed term contract role for 9 months. At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Key job responsibilities Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. BASIC QUALIFICATIONS Bachelor's degree in Human Resources or related field • 3-5 years’ relevant experience in the areas of HR Partnering • Strong HR acumen, including strong problem-solving skills, critical thinking and analysis • Experience working in a highly matrixed organization. • Ability to identify problems and drive appropriate solutions independently • Proven track record of successfully partnering with senior-level stakeholders PREFERRED QUALIFICATIONS Master's degree in Human Resources or related field • Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven • Proven ability to prioritize, meet deadlines and make the best use of available resources • Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations • Coaching and consulting skills; Ability to work with and influence multiple stakeholders • Experience developing and implementing country level or regional HR programs or initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

A Trainee Analytical Chemist assists in the analysis of substances to determine their composition and properties. This role involves conducting experiments, analyzing data, and preparing samples under the guidance of senior chemists. They learn to use various analytical techniques and instruments to support research, quality control, or other scientific applications. Here's a more detailed breakdown:Key Responsibilities: Sample Preparation: Preparing samples for analysis by weighing, dissolving, diluting, or otherwise modifying them according to established procedures. Running Experiments: Performing a variety of analytical tests using techniques like spectroscopy, chromatography, or titration, and accurately recording the results. Data Analysis: Analyzing the data obtained from experiments, including calculations and interpretation of results. Maintaining Laboratory Equipment: Ensuring the cleanliness and proper functioning of laboratory equipment, including reporting any malfunctions. Following Procedures: Adhering to strict laboratory safety protocols and standard operating procedures. Essential Skills and Qualifications:. Laboratory Skills: Proficiency in basic laboratory techniques, such as solution preparation, weighing, and handling chemicals. Analytical Skills: Ability to analyze data, interpret results, and draw conclusions. Problem-Solving Skills: Ability to troubleshoot and solve problems that may arise during experiments. Communication Skills: Good written and verbal communication skills for reporting results and collaborating with others. Teamwork: Ability to work effectively as part of a team. Safety Awareness: A strong understanding of laboratory safety procedures and regulations. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Work Location: In person

Job Description – QMS Engineer / Coordinator Position Title: QMS Engineer / Coordinator Department: Quality Assurance Reports To: Quality Manager / Management Representative Location: Hyderabad Job Purpose To implement, maintain, and continuously improve the Quality Management System (QMS) in compliance with ISO 9001 and other applicable standards (AS9100, IATF 16949, ISO 13485, etc.), ensuring effective processes, audits, and documentation control across the organization. Key Responsibilities Implement, monitor, and maintain the organization’s Quality Management System (QMS). Prepare, review, and control QMS documentation including Quality Manual, Procedures, Work Instructions, and Forms. Coordinate and support internal audits, external audits, and customer audits . Track, analyze, and report on non-conformances (NCRs) , corrective actions (CAPA), and preventive actions. Conduct training sessions and awareness programs for employees on QMS policies and procedures. Support process owners in maintaining compliance with ISO standards. Monitor and report Key Performance Indicators (KPIs) related to quality and process performance. Ensure effective document control and record management systems. Participate in management reviews , preparing reports and improvement recommendations. Drive continuous improvement initiatives within QMS processes. Collaborate with cross-functional teams (Production, Engineering, Supply Chain) to ensure quality standards are integrated into daily operations. Skills & Qualifications Bachelor’s degree in Engineering / Science / Quality or equivalent. Knowledge of AS 9100 (mandatory) ; additional standards like ISO 9001, IATF 16949, ISO 14001, ISO 45001 are an advantage. Minimum 1–3 years of experience in Quality / QMS function (for Engineer/Coordinator role). Strong understanding of process auditing, documentation, and compliance requirements . Proficiency in MS Office and QMS-related tools/software. Good communication, analytical, and problem-solving skills. Certification as Internal Auditor / Lead Auditor (preferred). Key Competencies Detail-oriented and systematic approach. Strong organizational and documentation skills. Ability to work independently and in cross-functional teams. Continuous improvement mindset. Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

Hybiz TV is looking for a committed and proactive Office Accountant to join our operations team. This role is vital in managing outstanding client payments and ensuring effective maintenance of professionalism and integrity. Position Title: Accountant Location: Hyderabad Number of Positions: 1 Experience: 1-4 Years Key Responsibilities: To prepare tax documents To compile and analyze financial statements To manage budgeting and forecasting To develop spreadsheets for account analysis and journal entries in compliance of keeping records organized and standardized To prepare and administer invoices, purchase orders, and vendor analysis To support the administration and processing of selected accounts payable transactions To enter bills, cut checks, invoice customers. Pay special attention to the unique invoice requirements of many customers To be able to manage past-due accounts with clients to obtain payments To negotiate with vendors for better terms, pricing Also, to perform other related duties as assigned Qualifications & Skills Bachelor's degree in Accounting, Finance, or Economics or equivalent experience Must be well versed with Microsoft Excel skills Strong and hands on experience in handling accounting operations Knowledge of pivot tables, etc, is desired Must have the ability to multitask, maintain confidences, and manage confidential information Should possess a sense of urgency, attention to detail, critical thinking, and a customer service focus Excellent interpersonal, communication, and organizational skills are a must >Interested Candidates can share their CV.... Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person

Project Role : Cloud Services Engineer Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends. Must have skills : New Relic Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Cloud Services Engineer, you will serve as a vital link between clients and Accenture's operations teams, facilitating support and managing escalations. Your typical day will involve communicating the health of service delivery to stakeholders, addressing performance issues, and ensuring that cloud orchestration and automation capabilities function effectively. You will also hold performance meetings to discuss data and trends, ensuring minimal downtime and adherence to service level agreements. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions to enhance team skills and knowledge. - Monitor and report on cloud service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in New Relic. - Strong understanding of cloud infrastructure and services. - Experience with automation tools and orchestration frameworks. - Ability to analyze performance data and generate actionable insights. - Familiarity with incident management and escalation processes. Additional Information: - The candidate should have minimum 5 years of experience in New Relic. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education

Job Summary Join our team as a Specialist in Financial Crime Operations where you will leverage your expertise in MS Excel to enhance our operations. With a focus on Asset Management and Wealth Management you will play a crucial role in ensuring compliance and efficiency. This hybrid role offers the opportunity to work in a dynamic environment contributing to the companys mission of safeguarding financial integrity. Responsibilities Analyze financial data using MS Excel to identify potential risks and irregularities in transactions. Collaborate with cross-functional teams to develop strategies for mitigating financial crime risks. Monitor and report on compliance with financial regulations and internal policies. Conduct thorough investigations into suspicious activities and prepare detailed reports. Support the implementation of new processes and technologies to enhance operational efficiency. Provide insights and recommendations to improve asset management operations. Ensure timely and accurate documentation of all financial crime-related activities. Assist in the development and delivery of training programs on financial crime prevention. Maintain up-to-date knowledge of industry trends and regulatory changes. Facilitate communication between stakeholders to ensure alignment on financial crime prevention strategies. Utilize MS Excel to create detailed reports and dashboards for management review. Participate in audits and assessments to ensure compliance with industry standards. Contribute to the continuous improvement of financial crime operations through innovative solutions. Qualifications Possess strong proficiency in MS Excel with the ability to analyze complex data sets. Demonstrate experience in asset management operations and wealth management is preferred. Exhibit excellent analytical and problem-solving skills. Show strong attention to detail and accuracy in all tasks. Have effective communication skills to collaborate with various teams. Display a proactive approach to identifying and addressing potential risks. Hold a bachelors degree in finance business or a related field.

Job Summary Join our dynamic team as a PE-Maps specialist where you will leverage your English communication skills to support our Hi-Tech projects. This entry-level position offers a unique opportunity to work from our office during day shifts contributing to innovative solutions that drive our companys success and impact the tech industry positively. Responsibilities Assist in the development and implementation of mapping solutions for Hi-Tech projects ensuring alignment with project goals and objectives. Collaborate with team members to gather and analyze data providing insights that support decision-making processes. Communicate effectively with stakeholders utilizing strong English language skills to convey technical information clearly. Participate in project meetings offering input and feedback to enhance project outcomes and team collaboration. Support the maintenance and updating of project documentation ensuring accuracy and accessibility for all team members. Contribute to the testing and validation of mapping solutions identifying potential issues and recommending improvements. Engage in continuous learning and development opportunities to enhance technical skills and industry knowledge. Provide assistance in troubleshooting and resolving technical issues ensuring minimal disruption to project timelines. Work closely with cross-functional teams to ensure seamless integration of mapping solutions within broader project frameworks. Monitor project progress and report on key performance indicators highlighting areas for improvement and success. Ensure compliance with company policies and industry regulations maintaining high standards of quality and integrity. Foster a collaborative and inclusive work environment encouraging open communication and teamwork. Support the achievement of project milestones and deliverables contributing to the overall success of the company. Qualifications Demonstrate proficiency in English communication both written and verbal to effectively interact with team members and stakeholders. Possess a basic understanding of mapping technologies and their application within the Hi-Tech industry. Exhibit strong analytical skills with the ability to interpret data and provide actionable insights. Show a willingness to learn and adapt to new technologies and methodologies in a fast-paced environment. Display excellent organizational skills with the ability to manage multiple tasks and priorities effectively. Demonstrate a collaborative mindset with the ability to work well within a team and contribute to collective goals. Possess a proactive approach to problem-solving with the ability to identify issues and propose solutions.

About this role: Wells Fargo is seeking a... In this role, you will: Conduct Know your Customer compliance process for Wholesale processes in line with the requirements of the United States of America Patriot Act as well as Wells Fargo corporate Anti-Money Laundering and Bank Secrecy Act policy requirements Pick up relevant samples for data quality exception to assure compliance with as prescribed in the Quality Control framework requirements Participate in and provide compliance support for projects and initiatives with low to high risk to identify, assess and mitigate Bank Secrecy Act and Anti-Money Laundering risk in business activities Analyze risks on escalated, referred, or alerted negative news; communicate negative findings to lines of business and supply guidance on course of action Identify and research the patterns, trends, and anomalies in transactional and customer data to detect, prevent, mitigate, and report suspicious activity related to money laundering and terrorist financing Maintain an audit trail of due diligence performed Analyze potentially suspicious activity, which will require the review of historical activity along with customer information Interact with compliance representatives to assess potential unusual activity Maintain program and procedures, making updates as needed Assist as needed with examinations and audits Required Qualifications: Due diligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education Required Qualifications for USA only: Experience in due diligence, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Graduation or post-graduation preferably MBA Job Expectations: Posting End Date: 26 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.