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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You should have a minimum of 2 years of work experience in handling claims, primarily for product tankers, with specific experience in demurrage claims. As a Claims Handler, your responsibilities will include: - Managing demurrage and post-fixture claims efficiently. - Communicating with client teams, vessels, and agents to gather essential information. - Ensuring accurate interpretation of contract clauses and assessing claims accordingly. - Providing analytical insights on claims for better decision-making. - Monitoring time-bars and voyage completions to facilitate timely submissions. - Negotiating with counterparties to achieve the best possible outcome. - Following up on outstanding claims and tracking their progress. In terms of claim documentation, you will be expected to: - Collect port documents from clients, vessels, and agents for review. - Procure any missing documents necessary for claim filing. - Organize and store documents as per the prescribed requirements.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As an Analyst - Sales Enablement & Business Transformation at our organization, you will play a crucial role in enhancing efficiency and driving strategic decisions for the Services business unit. You will utilize data, technology, and operational excellence to achieve these objectives. We are looking for a highly motivated individual who excels in a dynamic and fast-paced environment. The ideal candidate should possess strong consulting experience, exceptional problem-solving skills, and the ability to translate analytical insights into actionable business strategies. Your main responsibilities will include developing a deep understanding of our business environment, particularly focusing on the end-to-end quote to cash lifecycle and opportunity management. You will collaborate with cross-functional teams, serving as an internal consulting partner to identify pain points related to their business model and operational processes. Additionally, you will act as a thought partner to workstream leads, assisting in execution, stakeholder alignment, and change management across transformation programs. You will be responsible for creating design documentation such as SOPs, system requirements, and user journey maps. Your role will also involve identifying solutions to existing challenges through logical thinking, problem-solving skills, and the effective use of data and technology. Monitoring process KPIs and driving continuous efficiency improvements using system enhancements, tactical automation, or process changes will be a key part of your responsibilities. To excel in this role, you should have 3-5 years of relevant work experience along with suitable educational qualifications. A strong understanding of Sales/Revenue Operations, preferably in B2B services organizations, is essential, along with exposure to sales pipeline and revenue management tools such as Salesforce and CPQ. You should demonstrate proven ability to solve unstructured problems using first principles thinking and structured problem-solving approaches. Furthermore, you must be adept at understanding and deriving insights from large and complex datasets. Strong project management, stakeholder management, and communication skills are crucial, as you will be working on multiple initiatives simultaneously. Proficiency in using MS Office tools is a must, and familiarity with process mapping tools like Visio and Signavio, as well as data visualization tools, would be advantageous. A curious mindset to comprehend business drivers, systems, and operational intricacies, coupled with a passion for solving complex business problems through data, technology, and process innovation, will be highly valued. This role does not focus on growing technical Data Science/Analytics competencies, although individuals with such backgrounds are welcome to apply. It requires comfort in working within a fast-paced, dynamic environment while maintaining a proactive and collaborative approach. As part of our commitment to corporate security, you will be expected to abide by Mastercard's security policies and practices. Safeguarding the confidentiality and integrity of accessed information, reporting any suspected security violations or breaches, and completing mandatory security trainings are essential responsibilities for every individual associated with Mastercard.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Claims (Demurrage) Analyst, you will be responsible for managing Demurrage & Post-fixture claims. Your main tasks will include handling claims, liaising with client teams, vessels, and agents to gather necessary information, interpreting contract clauses accurately, evaluating claims based on the same, providing analytical insights, tracking time-bars and voyage completions for timely submissions, negotiating with counterparties for the best outcome, and following up on outstanding claims. Additionally, you will be responsible for collecting port documents, reviewing them, procuring missing documents required for claim filing, and ensuring proper sorting and storage of documents. You will also be required to keep accurate records, record data in a timely manner, and provide analytical insights on claims. To qualify for this role, you should hold a Bachelor's degree, with a sailing background being preferred. You should have a minimum of 3 years of work experience in handling claims, particularly for product tankers. Strong communication and interpersonal skills are essential for this position, along with a problem-solving mindset and a focus on process improvement. If you meet these qualifications and possess the required skills, we encourage you to apply for this challenging and rewarding position as a Claims (Demurrage) Analyst.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As the Manager of Sales Enablement & Business Transformation at our organization, you will play a crucial role in improving efficiency and driving smarter decisions for the Services business unit. You will utilize data, technology, and operational excellence to make a significant impact. We are looking for a highly motivated self-starter who excels in a dynamic, fast-paced environment. The ideal candidate will possess strong consulting experience, exceptional problem-solving skills, and the ability to translate analytical insights into actionable business strategies. In this role, you will be responsible for understanding our business landscape and collaborating with business teams to identify priorities and pain-points. You will also be tasked with optimizing the end-to-end quote to cash lifecycle and leading cross-functional initiatives aimed at transforming the sales experience. This includes driving tech stack transformation, process revamp, and implementing innovative problem-solving techniques to mitigate risks and improve process controls. Your role will involve engaging stakeholders across Sales, Finance, Product, Billing, and Technology to drive positive business outcomes. You will be expected to monitor the progress of key initiatives and track KPIs to ensure the success of the projects. Additionally, you should have a strong understanding of Sales/Revenue Operations, preferably in B2B services organizations, and the ability to derive insights from large and complex datasets. To excel in this role, you should have a minimum of 8 years of relevant professional experience, along with suitable educational qualifications. Experience with sales pipeline and revenue management tools such as Salesforce and CPQ is highly desirable. Strong project management, stakeholder management, and communication skills are essential, as well as a proven track record of managing cross-functional stakeholders across different geographies. A curiosity to understand business drivers, systems, and operational nuances will also be beneficial. It is essential that every person working for, or on behalf of, our organization takes responsibility for information security. This includes abiding by our security policies and practices, ensuring the confidentiality and integrity of accessed information, reporting any suspected security violations or breaches, and completing all mandatory security trainings in accordance with our guidelines.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As the Manager of Sales Enablement & Business Transformation, you will play a pivotal role in enhancing efficiency and driving strategic decisions within the Services business unit. With a focus on leveraging data, technology, and operational excellence, your responsibilities will encompass a wide array of impactful initiatives aimed at transforming the sales experience. Your key duties will include understanding the business landscape and collaborating with various teams to identify priorities and address pain points effectively. You will be tasked with optimizing the end-to-end quote-to-cash lifecycle, streamlining opportunity management processes, and spearheading cross-functional strategic initiatives to enhance the overall sales experience. Utilizing your strong consulting background and exceptional problem-solving skills, you will be expected to translate analytical insights into actionable business strategies. Your role will involve implementing innovative problem-solving techniques, developing robust process controls, and mitigating potential risks to ensure operational efficiency. Moreover, effective stakeholder engagement will be a crucial aspect of your responsibilities, requiring collaboration with Sales, Finance, Product, Billing, and Technology teams to drive positive business outcomes. Monitoring the progress of key initiatives, tracking KPIs, and ensuring alignment with business objectives will also be integral to your role. To excel in this position, you should possess a solid understanding of Sales/Revenue Operations, particularly in B2B services organizations. Moreover, your ability to extract valuable insights from complex datasets, coupled with a minimum of 8 years of relevant professional experience and appropriate educational qualifications, will be essential for success. Experience with sales pipeline and revenue management tools such as Salesforce and CPQ, as well as strong project management, stakeholder management, and communication skills, will be advantageous. Demonstrated proficiency in managing cross-functional stakeholders across various geographies and a keen curiosity to delve into business drivers and operational intricacies will set you apart in this role. In addition to the core responsibilities outlined above, it is imperative that you uphold Mastercard's security policies and practices, ensuring the confidentiality and integrity of information accessed. Reporting any suspected information security violations or breaches and completing mandatory security trainings are integral aspects of your corporate security responsibilities.,
Posted 1 month ago
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