Job
Description
The Analyst, Risk Management plays a crucial support role within Mastercard's Customer Risk Management (CRM) function, primarily focusing on 24/7 global volume monitoring to safeguard against potential customer credit risks. This position is integral to managing Mastercard's substantial credit exposure to financial institutions and other counterparties worldwide. You'll work closely with Risk Managers, senior management, Corporate Treasury, and Settlement Operations teams, gaining valuable exposure to Mastercard's evolving business model. This offers a unique opportunity to learn and grow your career within a dynamic and critical area of the company. About Role : As an Analyst, Risk Management, your primary responsibilities will include: Continuous Monitoring: Performing daily scans of Factiva/CreditEdge and regulatory websites for news indicating customer financial distress. Urgent Issue Detection: Monitoring 24/7 global customer exposures, and based on volume trends and news, immediately informing risk managers of urgent situations such as bankruptcies or insolvencies. Settlement Issue Resolution: Following up with customers and account managers on open settlement positions for minor settlement failures, coordinating with Account Managers and Settlement Operations to distinguish genuine issues from reconciliation problems. Decision Process Participation: Engaging in decision-making processes, including emergency procedures, as directed by Risk Managers. Commercial Underwriting Support: Assembling initial Commercial Underwriting documentation for senior risk analysts, including data points like volume/exposure trends, recommended Customer Exposure Management (CEM) threshold limits, and settlement analysis. System Testing: Participating in CEM (Customer Exposure Monitoring) System testing. Ad Hoc Reporting: Generating ad hoc reports on customer volume, exposure, and CEM decline trends. Accuracy Coordination: Reporting and coordinating with appropriate teams in cases of CEM inaccuracies or process failures. Documentation Maintenance: Maintaining the Customer Exposure Monitoring Manual. Process Improvement: Participating in various process improvement initiatives and best practices sharing. Account Access (as applicable): Accessing and checking balances on customer bank accounts subject to security agreements, where applicable. This role requires a solid understanding of Mastercard's business model, systems, tools, and the effective use of various data sources relevant to customer risk management. Please note that this role involves 24/7 shifts, divided into three 8-hour segments, and may require working across different time zones. The standard work week for this position is Tuesday to Saturday. Must have: Education & Experience: A postgraduate degree in business, economics, econometrics, or an equivalent field with at least 2 years of experience in credit risk assessment and financial statement analysis OR A graduate degree with at least 3 years of experience in credit risk assessment and financial statement analysis. Core Competencies: Accuracy, self-drive, accountability, and a strong sense of urgency. Communication Skills: Outstanding written and verbal English communication skills. Technical Proficiency: Advanced proficiency in Excel, Word, and PowerPoint. Preferred Skills (Strong Plus): Experience in or knowledge of the banking sector. Experience with Business Intelligence (BI) tools such as Business Objects. A positive attitude, strong work ethic, and a good sense of humor.
