Job
Description
The primary responsibility of the Analyst is to provide support to the risk managers and senior management to help manage Mastercard s Customer Risk Management function globally by monitoring volumes 24/7. The role also involves partnering with our Corporate Treasury central team and Settlement Operations teams to assist with any CRM data validation or CRM system testing related to CEM (Customer Exposure Management) improvements as we'll as preparing commercial underwriting documentation before handing it over to senior analysts for completion. Mastercard has approximately $48B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard s sales, franchise, and product organizations as we'll as our customers (issuers, acquirers, etc). This provides great opportunities to learn and grow your career within Mastercard. Role The primary responsibility is to support the CRM team to ensure customer risk is appropriately monitored in accordance with Mastercard s policies & procedures and risk appetite framework. This includes, but is not limited to: Daily read of Factiva/CreditEdge customer related news and regulatory website to scan for customer s financial distress Monitor 24/7 global customer exposures and, based on volume trends and news/regulatory websites, immediately inform risk managers in case of urgencies (bankruptcies, insolvencies, administration etc) Follow up with customers and account managers on open settlement positions of customers for small settlement failures, coordinating with Account Managers and Settlement operations, to determine if genuine or if it is a reconciliation issue Participate in decision process, including emergency procedures as directed by the Risk Managers First assembling of Commercial Underwriting for senior risk analysts, including data points such as volume/exposure trends, recommended CEM thresholds limits and settlement analysis CEM (Customer Exposure Monitoring) System testing Ad hoc reporting on customer volume, exposure and CEM declines trends Report and coordinate with the appropriate teams in case of CEM inaccuracies or process failures Maintain Customer Exposure Monitoring Manual Participate in various process improvement initiatives and best practices sharing; Access/check balances on customer bank account subject to security agreements, as applies The role will require a good understanding of Mastercards business model, systems and tools and usage of various data sources relevant for the customer risk management function. The 24/7 shifts are divided in 3 shifts of 8 hours each and might require working during different time zones than the one you are based in. The working week is Tuesday to Saturday. All About You Must have: Postgraduate degree in business, economic, econometric or equivalent and 2 years of experience in credit risk assessment and financial statements analysis OR; Graduate with at least 3 years of experience in credit risk assessment and financial statements analysis AND; Accuracy, self-drive, accountability and sense of urgency Outstanding written and verbal English communication skills; Advanced Excel, Word and PowerPoint user; Experience in / knowledge of the banking sector are a strong plus; Experience with BI tools such as Business Object a plus; Positive attitude, strong work-ethic and good sense of humor The following All About Us paragraph will appear at the top of each Job Posting for MasterCard.
