Analyst-Risk Management

4 - 9 years

6 - 11 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
In Marketing life cycle Merchant Data Validation (MDV) team plays the most critical role in enabling the launch of campaign. We prepare the campaign bonusing list by validating of all Merchant locations that will be used in the bonusing list of existing and new Amex offers. The process aims at improving campaign accuracy and also enhance customer experience. These campaign could be either be Merchant funded or Amex funded.
  • Data Validation of GMS marketing campaigns . Research on merchants to be included in Amex offers.
Weekly and Bi-weekly and monthly reporting of Data validation files as well as Amex offers to ECMX partners
Maintain the bonusing list of embedded benefits offered to US & Canada based Card Members
Ensures all work is carried out and documented in accordance with required standards, methods and procedures
Manage all stakeholders , streamline and standardize process , drive process efficiencies , lead adhoc projects and adhoc requests , mobilize the team and drive customer satisfaction

Minimum Qualifications

  • Bachelors degree plus 4+ years of experience in research, data management and reporting

Technical & leadership skills required

  • Strong leadership skills with ability to build relationships, mobilize cross functional teams and leverage authority in a highly matrixed organization that has a presence across globe
  • Demonstrated strategic thinking, proven ability to drive results and robust problem solving skills
  • Excellent power point, presentation and advance excel skills
  • Demonstrates analytical and systematic approach to problem solving.
  • Comfortable working with large sets of data.
  • Ability to execute and promote quality strategies
  • Ability to clearly communicate complex messages, both in writing and verbally

    Technical Skills/Capabilities:

  • Advanced excel & Power point
  • Knowledge of VBA, Tableau, Python desirable

    Platform Knowledge:

    Sales force, MSSS, Merchant List exchange & Lumi/Conerstone optional

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AMERICAN EXPRESS logo
AMERICAN EXPRESS

Financial Services

New York NY

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