Job Purpose:
Project Management Office (PMO)
Main Responsibilities:
Reporting and Analysis:
- Understand all aspects of the Smartsheet PPM tool. Support defining, refining and creating dashboards. Ensuring dashboards are fit for purpose and provide a holistic view across the Projects/Programs
- Consistently analyze data across the tool to ensure this is being maintained by Project and Portfolio Managers. Provide support and guidance to ensure governance adherence
- Assess and challenge data provided by Portfolio and Project Managers across all Smartsheet artefacts including RAID, Project Plans, Status tracker and Lessons Learned
- Provide the PMO Manager with regular updates on high-risk projects, issues and red flags across the Portfolio
- Create, assess and maintain standardized project governance material including templates, workflows and process documentation. Circulate these across the Project and Portfolio Management community
- Continuous Quality Assurance (QA) of data used for management reporting purposes through Smartsheet
Communication:
- Provide a clear communication strategy across the Project and Portfolio Manager community
- Provide maintenance of the PM and PPM teams channels. Post communication regularly, with sign off from the PMO Manager and Head of PMO
- Build trust with team members by consistently understanding and fulfilling partner requests in an accurate, timely and professional manner
- Provide communications to all partners across the portfolio including, but not limited to, Finance Business Partners, Project Managers and PMO
- Communicate professionally and efficiently with Program Project teams to ascertain relevant and timely updates for reports/presentation
- Able to review issues with a new perspective, identifying innovative and alternative approaches to addressing and resolving them
Required skills and experience:
- Excellent information analysis and presentation skills, with the ability to represent complex information with a simple and structured approach
- Ability to be proactive and use initiative to achieve a successful outcome in a timely manner
- Remaining autonomous and taking ownership of tasks independently, keeping PMO Manager informed as required
- Excellent information management, collation and reporting skills, and proficiency with reporting tools such as Smartsheet PPM or other similar PPM tools
- Strong knowledge and experience of formal project management methodologies, project planning, project financial management, and project resource management
- Strong computer literacy, including advanced knowledge of the MS Office suite of products, specifically Excel, and a willingness and skill to learn new tools quickly
- Experience in a similar project analysis role
- A strong customer service focus and the ability to build effective working relationships with employees and external stakeholders/suppliers
- The ability to work effectively in a team environment and to process deadlines.
- High attention to detail and an orderly approach to processing
Required Competencies:
- Continuously adopt a pragmatic, flexible and responsive approach
- Manage competing demands from various projects/managers simultaneously
- Applies judgement to assess the relative importance of assigned tasks and priorities effectively
- Work with teams in multiple locations simultaneously
- Maintain constructive and supportive working relationships with collaborators across the group
- Continually monitor and evaluate the quality of data in the PM tools, and actioning or raising to PMO Manager when appropriate.
About Kroll
In order to be considered for a position, you must formally apply via careers. kroll. com .
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
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