Analyst - OTC (Billing)

The primary role is to raise client invoices with close partnership with internal and external stakeholders within and outside finance. This role reports to the Billing Lead and will be based out of Mumbai. The Billing team process the client invoices and ensure that all adequate supporting is attached along with the invoices for seamless receipts. Looking for a well-rounded individual who thrives in a fast paced, demanding environment with good knowledge of Billing process. A self-starter who can work with minimum supervision driving an array of disparate items to closure. Ability to work outside standard business hours when necessary. What youll be doing: Create billing drafts, review, obtain approval, and ensure that billing meets client s guidelines. Analyse Unbilled and coordinate a resolution of any items that are in question Maintain billing and invoice delivery guideline information for assigned clients Miscellaneous projects and duties as requested by management Provide solutions to any relative problems on billing of client invoices Handling customer complaints and resolving billing issues Collaborate with other departments to ensure billing accuracy Prepare and present analytical reports Ability to work independently and meet tight deadlines. Able to take responsibility proactively during team crisis and be a helping hand for achieving the team goal What youll need: Minimum 3-5yrs experience into Billing Knowledge of the methods, principles, and practices of billing. Adherence to laws and best practices in regard to dealing with customers and data Excellent knowledge of MS Office (particularly Excel) Proficiency in English Organizational and time-management skills. Comfortable dealing with numbers and the processing of financial information